Consumer Portfolio Services

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

CPS apologizes for any misunderstanding the customer may have experienced. A review of the account shows a principal balance of $3,489.67, which is correctly reported to the credit reporting agencies, and fees of $3,466.85. The customer has been delinquent 76 times and had 9 returned... checks. As a gesture of goodwill, CPS will settle the account for the principal balance of $3,489.67. Please contact [redacted] at 949-788-5761 with questions or to accept this offer.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I have no idea what judgment they are talking about We had no garnishment and we have never paid this company anything We need to see the documentation and the removal of this error from all credit agencies We had a mechanic's lien judgment but we paid an attorney directly, not this companythe amount was not over $12,

A copy of the notice to sell the vehicle was mailed to the customer on 02/25/advising him that the vehicle would be sold at a private sale sometime after 03/18/in order to provide him with sufficient time to bring the account currentIn addition, a deficiency letter was also mailed to the customer on 04/07/providing him with the remaining balancePlease note the customer remains contractually obligated to pay the remaning balanceA copy of both the notice to sell the vehicle and deficiency letter will be mailed to the customer for his reference

A review of the account shows that there was no payment posted to the account on 5/28/of $+ Also, there is no record of a CPS conversation with a supervisor advising the customer of receiving the bank statements and crediting the accountIf the customer would provide a copy of her bank statement, CPS will further review

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] CPS lied .They told me they would pick it up and I could pay the payments owed and fees to get my car back.When they picked the car up they never contacted me.The first thing I got from CPS was after The Revdex.com got involved after they sold my car ,and want me to pay the difference.Unbelievable that criminal behavior is practiced in once creditable company's

CPS apologizes for any frustration the customer may have experienced. CPS has placed a cease and desist... on the account so that all future contact will be done in writing. Please note due to the cease and desist, if the customer would like to make payment arrangements she can contact CPS representatives at [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. Regards, [redacted] CPS clearly reported $5,000 (five thousand and something) and CPS representatives told me over the telephone $7,000 (seven thousand and something)CPS is calling the principal balance late fees. My vehicle is P.I.F.... CPS have been harassing me during work hours and also have talked to my co-worker concerning my personal business. This is why I should only have to paid $522.47

CPS apologizes for any frustration [redacted] may have experiencedCPS is unable to locate the account with the phone numbers providedIf [redacted] can provide additional information such as the name of the account holder or account number so that CPS may place the necessary changes to the account

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowThe account past history is reporting correctly days past due which is correctThe current status of May 2nd is still reporting current payment status is days past dueAgain please show me of January through May 2, where I am days past dueThe company was paid Feb I show as zero balance of March so how is my current payment status is still days past due of May This is common sense Regards, [redacted]

I have been financed by them for about a week now ( 16-June-2016) and it has been a real mess with these guys. This is for an auto loan by the way, They wanted proof of income, so, I have given them my pay stubs for the last 3 months along with my wife's and that wasn't enough. They called my wife's work and asked if she worked there, they said yes, but called me and said that the company had fired my wife for a while now... I said I have a pay stub from yesterday, he asked to email it I did, and he calls them again. Her work answers again but this time I was at her work when they called and they DID say she works there and then they gave the employer attitude and told them they would call back later. I then called them and you'd never guess... They don't answer even after I just talked to the guy. One thing he told me when I did get a hold of him was that they don't answer for just anyone. I swear this to be true and accurate.

Review: I made a mistake when sending out my car payment. I was told by the rep she would look into the problem. My payment is 402.00 I bought two money orders 200.00 each for this company along with money orders for my other bills. I accidentally filled out two money orders for the insurance company and sent the Car company 200.00 instead of 400.00. I called them to let them now of the mistake and that I would be making the payment with my January Payment( which by the way is due on the 16 of every month) I have spoken to [redacted] a million times and each time I inform her that my husband gets paid once a month on the 26 and each month the payment is mailed out on the 27.Never did the representative tell me she could change the due date to the first of each month saving us the late fee. She transferred me to a rep telling me she can change the date if I made the payment by check or debit card. which I have neither hence the money orders. She proceeded to explain to me I needed to make a payment today by debit or check. I informed her the payment would be included with the regular payment. She got a little upset telling me they would not except that I needed to make a check payment or debit card payment hard of hearing I do not have either. She began to get a little louder so I said to her I was done talking to her and to have a nice day they have gotten every payment since we opened the account. Rude customer service reps and they do not listen. They can also make a deferment or extension payment according their web site. None of which was offered to me the payment missing is 200.00 not 2000.00 lets be reasonable.Desired Settlement: I need for them to change the due day as they said they could and to accept the make up payment as I said I would make