Dear [redacted] ***,I do apologize for this continued issue We do provide any DND requests to the Independent Contractor on route This is updated and provided to the Contractor each weekI have asked the manager to contact the Independent Contractor who delivers your route to ensure they understand this request and it is followed The District Manager will stop by your address each Thursday for the next few weeks to ensure that the request has been followed If a This Week is still found, they will pick it up and take additional corrective action with the Independent Contractor The Manager will also reach out to you to ensure you have his information and to answer any questions Again, I do apologize Best Regards,Corey E [redacted]
I do apologize for this continued issue I have asked the manager to contract the Independent Contractor who delivers your route to ensure they understand this request and they it is followed The District Manager will stop by your address each Monday for the next few weeks to ensure that the request has been followed If a Bag is still found, they will pick it up and take additional corrective action with the Independent Contractor.Again, I do apologizeBest Regards,
I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me Regards, [redacted] ***
The District Manager has spoken previously with the customer After that discussion, the Manager has had additional verification that delivery was made Attached are the photos from the 9/and 10/deliveries We are unsure why the customer is not receiving the product, but we are certain that it was delivered under her mailbox.The District Manger has attempted to contact the customer Once we hear back, we will see what additional actions can be taken We are always looking for new contractors and will happily talk to the customer about this opportunity when she calls backCorey E***Alternate Product Manger
I spoke with Mr*** At this time, Mr [redacted] has requested that we put a temporary Do Not Deliver on his account It is updated in the system Mr [redacted] will contact the Bag when he wishes it to be removedCorey E***Alternate Product MangerThe Bag
Dear [redacted] ***,I do apologize for this continued issue We do provide any DND requests to the Independent Contractor on route This is updated and provided to the Contractor each weekI have asked the manager to contact the Independent Contractor who delivers your route to ensure they understand this request and it is followed The District Manager will stop by your address each Thursday for the next few weeks to ensure that the request has been followed If a This Week is still found, they will pick it up and take additional corrective action with the Independent Contractor The Manager will also reach out to you to ensure you have his information and to answer any questions Again, I do apologize Best Regards,Corey E [redacted]
I do apologize for this continued issue I have asked the manager to contract the Independent Contractor who delivers your route to ensure they understand this request and they it is followed The District Manager will stop by your address each Monday for the next few weeks to ensure that the request has been followed If a Bag is still found, they will pick it up and take additional corrective action with the Independent Contractor.Again, I do apologizeBest Regards,
I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me Regards, [redacted] ***
I reviewed the response made by the business in reference to complaint ID [redacted] and find the resolution is satisfactory to me Regards, [redacted]
The District Manager has spoken previously with the customer After that discussion, the Manager has had additional verification that delivery was made Attached are the photos from the 9/and 10/deliveries We are unsure why the customer is not receiving the product, but we are certain that it was delivered under her mailbox.The District Manger has attempted to contact the customer Once we hear back, we will see what additional actions can be taken We are always looking for new contractors and will happily talk to the customer about this opportunity when she calls backCorey E***Alternate Product Manger
I spoke with Mr*** At this time, Mr [redacted] has requested that we put a temporary Do Not Deliver on his account It is updated in the system Mr [redacted] will contact the Bag when he wishes it to be removedCorey E***Alternate Product MangerThe Bag