Consumers Of Choice Network

Complaint: [redacted] I am rejecting this response because:-------- Forwarded message ----------From: Revdex.com of Metro Washington DCDate: Thu, Mar 31, at 12:PMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [redacted] @myRevdex.com.org---------- Forwarded message ----------From: [redacted] < [redacted] @ [redacted] .net>Date: Thu, Mar 31, at 10:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: Revdex.com Please re-open my case, noRe: ID # [redacted] - Piazza Mazda of West Chester.I responded to your earlier (first) response to my complaint, but looking back I see that responses are not monitoredI Actually DID NOT receive a satisfactory response from Piazza Mazda about my complaintMy issue was, Piazza didn't disclose that there was repaired body damage on the Mazda [redacted] I purchased last month, even after repeated queries to that pointI am in Tennessee, so I made a point of asking ALL THE QUESTIONS about the condition of the vehicle, both mechanically and cosmeticallyThe left rear passenger door CLEARLY, and not very professionally, was damaged and repaired, and Piazza sold me this car for full "clean" condition price, when the actual market value of the car should have been lower, according to KBB.comI asked the dealer to settle with me the difference between the clean values of the car and the value as damagedTheir response was, basically, "go to ***".Thanks [redacted] |Planning and Design [redacted] ***, Nashville, TN ***###-###-#### o ###-###-#### c [redacted] @ [redacted] .net

APRIL 11, 2016Dear [redacted] ,In regards to the above complaint, we have agreed to an equitable solutionThe complainant seems to be satisfied with our arrangement, and we should be able to end this complaint with no further concernsRegards,John N.Pre-owned Manager

Dear ***,In response to the aforementioned complaint, the complainant was given every piece of information he requested about the vehicle, including detailed pictures of the vehicleAlso he was informed of some minor visible damage, scratches and the such, items that we would not be able to
fix, but were to be expected on a year old carHe was also urged by the salesman to come and look at the vehicle himselfHe said he had all the information he needed with the *** report and the pictures.Our inspection of this vehicle, showed it to be in good condition, mechanically sound and safe with good tires and brakes, and passed our state inspection, with no evident body damage, deep scratches hail damage, rust, or peeling or blistering paint, the tell-tale signs of poor previous body repair.To be clear, at no time did we do any kind of body, or paint work of any kind to this vehicle.Any previous body repairs that may have been done to this vehicle were not evident and or concerning to us as to the overall safety, or integrity of the vehicle.In our estimation this is a clear vehicle in good running condition with low miles, and lots of appeal, due to its look and desirability, and also its price rangeThere is not many nice comparable vehicles in the market.The complainant's accusation that we held back information is not trueHe was provided with all the information we had, including a ***, noting that we, as all customers rely on *** to give us a bit of history on vehicles, and this car's *** was clean.As for his request to renegotiate the price of a vehicle he already purchased and received, he is correct we will not be threatened or black-mailed, or held hostage by his threats of "GOING LIVE" as he put it, and writing negative remarks on various websites to try to defame our business.JohnPre-owned Manager

Complaint: [redacted]
I am rejecting this response because:-------- Forwarded message ----------From: Revdex.com of Metro Washington DC<[email protected]>Date: Thu, Mar 31, 2016 at 12:45 PMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: [redacted]@myRevdex.com.org---------- Forwarded message ----------From: [redacted] <[redacted].net>Date: Thu, Mar 31, 2016 at 10:53 AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: Revdex.com <[email protected]>Please re-open my case, no. Re: ID # [redacted]- Piazza Mazda of West Chester.I responded to your earlier (first) response to my complaint, but looking back I see that responses are not monitored. I Actually DID NOT receive a satisfactory response from Piazza Mazda about my complaint. My issue was, Piazza didn't disclose that there was repaired body damage on the 2010 Mazda [redacted] I purchased last month, even after repeated queries to that point. I am in Tennessee, so I made a point of asking ALL THE QUESTIONS about the condition of the vehicle, both mechanically and cosmetically. The left rear passenger door CLEARLY, and not very professionally, was damaged and repaired, and Piazza sold me this car for full "clean" condition price, when the actual market value of the car should have been lower, according to KBB.com. I asked the dealer to settle with me the difference between the clean values of the car and the value as damaged. Their response was, basically, "go to [redacted]".Thanks[redacted] |Planning and Design[redacted]
[redacted], Nashville, TN [redacted]###-###-#### o ###-###-#### c[redacted].net

APRIL 11, 2016Dear [redacted],In regards to the above complaint, we have agreed to an equitable solution. The complainant seems to be satisfied with our arrangement, and we should be able to end this complaint with no further concerns. Regards,John N.Pre-owned Manager