Thank you for your message
We were recently made aware of *** *** complaint. It is not our attention to ignore her. We are using a new system for online purchasing. There were glitches in that system There was
miscommunication as well This is entirely an oversight for which we do apologize. We have rectified that problem.
A refund check is being sent to her today, and we regret that she had a bad experience with the online purchasing. We have had no other complaints at all
Let me know if I can do anything else to help you
*** ***, Administrative Secretaryinformation@theacademyofarts.orgwww.theacademyofarts.orgPhone: 864.***
Fax: 864.***
This is in reference to ID [redacted] and again we do apologize
On Mon, Feb 10, 2014 at 11:52 AM, james wilson <[email protected]> wrote:
Dear [redacted]
Recently our office sent out an invoice to Mr. [redacted] by...
mistake. Our office has new employees and did not know to not send Mr. [redacted] an invoice because of the circumstances behind it.
At the time Mr. [redacted] was the step son of Dr. Wilson, which was ended under an unmutual agreement.The account has been taken care of please give Mr. [redacted] our deepest apology
Thank you,
[redacted]
Administrative Assistant
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Thank you for your message
We were recently made aware of *** *** complaint. It is not our attention to ignore her. We are using a new system for online purchasing. There were glitches in that system There was
miscommunication as well This is entirely an oversight for which we do apologize. We have rectified that problem.
A refund check is being sent to her today, and we regret that she had a bad experience with the online purchasing. We have had no other complaints at all
Let me know if I can do anything else to help you
*** ***, Administrative Secretaryinformation@theacademyofarts.orgwww.theacademyofarts.orgPhone: 864.***
Fax: 864.***
This is in reference to ID [redacted] and again we do apologize
On Mon, Feb 10, 2014 at 11:52 AM, james wilson <[email protected]> wrote:
Dear [redacted]
Recently our office sent out an invoice to Mr. [redacted] by...
mistake. Our office has new employees and did not know to not send Mr. [redacted] an invoice because of the circumstances behind it.
At the time Mr. [redacted] was the step son of Dr. Wilson, which was ended under an unmutual agreement.The account has been taken care of please give Mr. [redacted] our deepest apology
Thank you,
[redacted]
Administrative Assistant
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]