ContentWatch, Inc.

This was account was refunded on 7/17/in the amount of $52.49. Attached is a screenshot the customer was sent on that day

***, We have processed a credit on your card, deactivated your account and disabled No Hassle Billing. Please allow 5-business days for the credit to be reflected on your billing statement. Wendy P***Director of Customer Servicewp***@contentwatch.com
Technical Support 1-800-485-4008 Net Nanny is the #1- Rated Parental Control Software

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We have processed a credit today on your card, deactivated your account and disabled No Hassle Billing.  Please allow 5-7 business days for the credit to be reflected on your billing statement.  Wendy P[redacted]Director of Customer Service

[redacted], We receive your complaint to the Revdex.com and I wanted to reach out to you let you know that we apologize for the confusion regarding No Hassle Billing.  We did find the FAQ  you mentioned in your complaint and we have removed the incorrect information from our website. I have...

also removed No Hassle Billing from your account so that it will not automatically renew next year.  I am very sorry for any inconvenience this has caused you. Please let me know if there is anything else I can do for you. Sincerely, Wendy P[redacted]Director of Customer Service 801-508-3537 (use for fax as well)wp[redacted]@contentwatch.com   Technical Support  1-800-485-4008   Net Nanny is the #1- Rated Parental Control Software