Continental Home Loans

[redacted] [redacted] *** [redacted] Dear [redacted] , We are in receipt of your second Revdex.com filing and our response is as follows: As stated in our previous response, FHA appraisals are valid for daysA day appraisal extension or appraisal update would not have been acceptable based on your loan program and the investor overlays associatedAlso, please note that if we were able to offer you FHA’s extension or appraisal update option, it would have only been available to you at a higher interest rateWhile we did require a new appraisal at a cost of $450, the cost was comparable to what it would be with an appraisal update plus a final inspection to confirm completion of the subject propertyContinental Home Loans used Pronto Appraisal Management LLC to order the appraisalI have attached copies of the appraisal invoices charged by Pronto Appraisal Management LLCThey are a vender management company, a separate business entity and are located in the same building as Continental Home LoansThe vendor management fee is their charge for ordering, managing, reviewing and delivering the appraisal based on Appraiser Independence Requirements (AIR) and Home Valuation Code of Conduct (HVCC) standards We are sorry that you are disappointed with the process and in good faith, are providing you with a refund in the amount of $for the June [redacted] appraiser trip fee for non-access Please feel free to contact me if you have any further questions or issues Very truly yours, [redacted] ***