Continental Premier Cleaners

This gentleman has already received his free night stayI have tried to contact him times: by phone and once by email and even answered his complaint onlineI personally feel we have gone above and beyond for this guestI truly feel if he was that upset he would of responded to my
contactsSince he has not, I feel he is looking for more free items by continuing to complain without contacting meI called him and told him we reversed all his charges and that is our standardWe have NEVER had anyone complain like thisWe did have Charter here and everyone was told about itHe was offered at check out and when I found out about the situation, I refunded him all his money and called him twice to discuss. When did you get this complaint? It has been satisfied on our end. Thank you, *** * ***, CFDMGeneral ManagerMondovi RoadEau Claire, WisconsinP: (715) 838-9989F: (715) 832-