Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Please see attached...This is on the Revdex.com websiteI also checked my Continental Who's Who account and my name is not listed for press releasePlease cancel my account and reimburse my moneyI will not continue this email transaction with you
*** ***
This business is not Revdex.com accredited
Continental Who's Who, Inc
*** *** *** *** *** *** ** *** *** *** *** *** ** *** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
I am very disappointed with this company They call and make you feel "special" by telling you that you are an elite professional and want to offer you a lifetime membership and to be published in many high volume magazines They really know how to sell their service Problem is, they hit you at the end of the conversation with an enormous bill The other problem, they do it multiple times! Each time, I have asked them if there are any more charges and they say "no", it was a split bill and this was the last payment, we are going to press Sorry to say, I agreed, so it's my own stupidity that put me in the situation to start with I did get published as promised and I thought that was it and I wouldn't hear from them anymore Well, today I get the same call, "we are about to publish and we need you to review the information before it goes to press" I said wait a minute, you've already called me before BUT wait, you are going to be a more elite member I said for how much this time, you've already taken me for around $6, He said another payment of around $1, I said there's no way I owe that and after "looking at my account, oh yes, you have already paid." I then got irate and told him to remove my information from anything having to do with their company I have also emailed them with the complaint I just want to give others a heads up that if they call you, always ask them upfront how much they are going to charge you I'm out a lot of money for a small town girl I hope others will learn from my mistakes
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Their records are not accurate - I was called by a gentleman last month who called to "review" my bio because, as he said, they were about to go to print If their records indicate no contact than they have inaccurate records I was called at either ###-###-#### or ###-###-#### and the email address they were given upon initial contact last year was *** This was the address that was given to the initial lady who called me and was confirmed with her for all contact that they were to send If they have no record of contacting me then how do you explain having accepted my payment and sending me the plaque? Attached are emails that were still "live" in my email account sent to the only email address that appears on their website All other contact was sent through the "contact us" form on the website so I have no records for those I tried the other email address when nothing happened from within the website form As for phone calls - the last call came to me from a Chris at ###-###-#### on 3/** @ 4:02pm EST Chris is the gentleman who insisted I was confused and told me he was going to check on what happened to the shipment they sent me He also confirmed my email address at that time yet I received no return call, no email, etcI do not feel that the company has made any effort to take care of this I was insulted, ignored and now being asked to prove this has happened All the company needs to do is look at the account and see that they have no bio information, no details or anything from me at all beyond their initial phone call to me to see that nothing at all has happened since the day they took my payment Multiple requests for help went unanswered and zero services have been received as their own system will show as well*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved*** *** ***
*** ***
*** *** *** *** **
*** ***
*** *** *** *** *** *** *** * *** Dear Revdex.com representative, Regarding complaint #***:The Continental Who's Who contacted me and asked me to remove my complaint through Revdex.com In return, they told me they will reimburse my money I asked them to reimburse my money first Now I want to ask you to remove my complaint I truly don't understand these businesses.I already have called your number and left a message Please do whatever you need to do Take the complaint or talk to them, but I received my money back and thank you for your helpIf It wasn't your help, I didn't know what to do and I wouldn't have my money back Thank you
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Jerry,
I'm a business owner and I do not want anyone to appease meI reviewed the information you sent me and filled it outI expected your staff to be able to write an article based on that information, however, I had to rewrite the articleAfter submission, I was contacted by your company again and asked to submit information that your team of "experts" should have known was already in my file.
I was also told that I would be receiving a hard copy of this article weeks ago and I have yet to receive it.
You need to refund $2038.00, in its entirety and close my membership/account.
email and number that I tried several times...***..I was simply trying to reply back to this person and the email message was "mail delivery subsystem error *** ***
Phone number ###-###-####*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear ***, Thank you, we are in receipt of the email which you have provided to us with the details of the complaint issued by one of our members (*** ***) It is unfortunate as we have been unaware that the member named
above tried to contact us to resolve any issue as claimedWhen a complaint such as this comes in we must of course do our own due diligence to ensure that we have acted and responded in a timely fashion Our phone system tracks and records every inbound and outbound call. We have searched the numbers on file we have for *** *** and we have no call log received from her nor have there been any messages left on our voice mail system by her or on her behalf. In addition, we have confirmed from our email servers that no email message has been received by us from *** ***; to ensure we have been thorough we made the query by using her email address along with doing a key word search for her name should it be contained in the body of the email from an alternate address that she may have used. If *** *** could please provide proof that she has contacted our offices either by phone or email, by showing a call detail from her telephone service provider from the telephone number she has indicated that she has called us from so we can verify her claim (She has stated in her complaint she has spoken to our company twice in December and once in January of this year) ; and or an email receipt that has been sent to us time stamped from her email service provider indicating her intent to either cancel or go over her membership program. If either of these requests becomes satisfied then in good faith and as a professional courtesy we will go ahead and issue the credit to her account in full. I hope this satisfies all parties as we do pride ourselves on customer serviceIf you need any further information please do not hesitate to contact us Respectfully, Ken M*** o *** *** f ###-###-#### Continental Who's Who ***
Dear ***, We are sorry that you are experiencing any discord with our organization in relation to your membership with us. We pride ourselves on customer service and always work on trying to anticipate and appease our members needs. I can assure you that our telephone
number has not been disconnected nor have our email addresses been discontinued . I do not know which number you are dialing out or which email address you are trying to send to but for future reference you can always call us at ###-###-#### and or email us at *** . I would like to address the complaint you have made here on this forum. In a members media kit a draft of their biography is sent along with a questionnaire which is used in conjunction to construct the article that will be used on our publishing platform. When we receive that information back from a member our staff writers are able to construct the content for a members new story. Once completed we then send the news story back to our member for review, It is at that time when a member is able to edit it as members are given editing rights. In response to your inquiry about publishing the article to ***; We are not *** and cannot tell you what they will or will not publish nor would we claim otherwise. What we are able to do is allow you to repost or publish the content written by our staff in conjunction with your editorial revisions to the publishing platform of your choice and whether a media outlet chooses to publish that content is solely at their discretion Allowing members this ability is something we do as a professional courtesy as with most organizations content cannot be copied, shared and or used in other venues media outlets or publishing platforms Again ***, we are here to assist anyway we can within reason. We would most certainly like to come to an amicable resolve and kindly ask that you contact our offices directly so that we can do just that. We look forward to hearing from you at your earliest opportunity. Respectfully , *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Please see attached...This is on the Revdex.com websiteI also checked my Continental Who's Who account and my name is not listed for press releasePlease cancel my account and reimburse my moneyI will not continue this email transaction with you
*** ***
This business is not Revdex.com accredited
Continental Who's Who, Inc
*** *** *** *** *** *** ** *** *** *** *** *** ** *** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
I am very disappointed with this company They call and make you feel "special" by telling you that you are an elite professional and want to offer you a lifetime membership and to be published in many high volume magazines They really know how to sell their service Problem is, they hit you at the end of the conversation with an enormous bill The other problem, they do it multiple times! Each time, I have asked them if there are any more charges and they say "no", it was a split bill and this was the last payment, we are going to press Sorry to say, I agreed, so it's my own stupidity that put me in the situation to start with I did get published as promised and I thought that was it and I wouldn't hear from them anymore Well, today I get the same call, "we are about to publish and we need you to review the information before it goes to press" I said wait a minute, you've already called me before BUT wait, you are going to be a more elite member I said for how much this time, you've already taken me for around $6, He said another payment of around $1, I said there's no way I owe that and after "looking at my account, oh yes, you have already paid." I then got irate and told him to remove my information from anything having to do with their company I have also emailed them with the complaint I just want to give others a heads up that if they call you, always ask them upfront how much they are going to charge you I'm out a lot of money for a small town girl I hope others will learn from my mistakes
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Their records are not accurate - I was called by a gentleman last month who called to "review" my bio because, as he said, they were about to go to print If their records indicate no contact than they have inaccurate records I was called at either ###-###-#### or ###-###-#### and the email address they were given upon initial contact last year was *** This was the address that was given to the initial lady who called me and was confirmed with her for all contact that they were to send If they have no record of contacting me then how do you explain having accepted my payment and sending me the plaque? Attached are emails that were still "live" in my email account sent to the only email address that appears on their website All other contact was sent through the "contact us" form on the website so I have no records for those I tried the other email address when nothing happened from within the website form As for phone calls - the last call came to me from a Chris at ###-###-#### on 3/** @ 4:02pm EST Chris is the gentleman who insisted I was confused and told me he was going to check on what happened to the shipment they sent me He also confirmed my email address at that time yet I received no return call, no email, etcI do not feel that the company has made any effort to take care of this I was insulted, ignored and now being asked to prove this has happened All the company needs to do is look at the account and see that they have no bio information, no details or anything from me at all beyond their initial phone call to me to see that nothing at all has happened since the day they took my payment Multiple requests for help went unanswered and zero services have been received as their own system will show as well*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
The account of *** *** has been credited back in full solely as a professional courtesyWe hope this satisfies all parties.
-*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved*** *** ***
*** ***
*** *** *** *** **
*** ***
*** *** *** *** *** *** *** * *** Dear Revdex.com representative, Regarding complaint #***:The Continental Who's Who contacted me and asked me to remove my complaint through Revdex.com In return, they told me they will reimburse my money I asked them to reimburse my money first Now I want to ask you to remove my complaint I truly don't understand these businesses.I already have called your number and left a message Please do whatever you need to do Take the complaint or talk to them, but I received my money back and thank you for your helpIf It wasn't your help, I didn't know what to do and I wouldn't have my money back Thank you
Sincerely,
*** ***
This organization is amazing, they truly did an outstanding jobI am so happy to be part of this established forum
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Jerry,
I'm a business owner and I do not want anyone to appease meI reviewed the information you sent me and filled it outI expected your staff to be able to write an article based on that information, however, I had to rewrite the articleAfter submission, I was contacted by your company again and asked to submit information that your team of "experts" should have known was already in my file.
I was also told that I would be receiving a hard copy of this article weeks ago and I have yet to receive it.
You need to refund $2038.00, in its entirety and close my membership/account.
email and number that I tried several times...***..I was simply trying to reply back to this person and the email message was "mail delivery subsystem error *** ***
Phone number ###-###-####*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear ***, Thank you, we are in receipt of the email which you have provided to us with the details of the complaint issued by one of our members (*** ***) It is unfortunate as we have been unaware that the member named
above tried to contact us to resolve any issue as claimedWhen a complaint such as this comes in we must of course do our own due diligence to ensure that we have acted and responded in a timely fashion Our phone system tracks and records every inbound and outbound call. We have searched the numbers on file we have for *** *** and we have no call log received from her nor have there been any messages left on our voice mail system by her or on her behalf. In addition, we have confirmed from our email servers that no email message has been received by us from *** ***; to ensure we have been thorough we made the query by using her email address along with doing a key word search for her name should it be contained in the body of the email from an alternate address that she may have used. If *** *** could please provide proof that she has contacted our offices either by phone or email, by showing a call detail from her telephone service provider from the telephone number she has indicated that she has called us from so we can verify her claim (She has stated in her complaint she has spoken to our company twice in December and once in January of this year) ; and or an email receipt that has been sent to us time stamped from her email service provider indicating her intent to either cancel or go over her membership program. If either of these requests becomes satisfied then in good faith and as a professional courtesy we will go ahead and issue the credit to her account in full. I hope this satisfies all parties as we do pride ourselves on customer serviceIf you need any further information please do not hesitate to contact us Respectfully, Ken M*** o *** *** f ###-###-#### Continental Who's Who ***
Dear ***, We are sorry that you are experiencing any discord with our organization in relation to your membership with us. We pride ourselves on customer service and always work on trying to anticipate and appease our members needs. I can assure you that our telephone
number has not been disconnected nor have our email addresses been discontinued . I do not know which number you are dialing out or which email address you are trying to send to but for future reference you can always call us at ###-###-#### and or email us at *** . I would like to address the complaint you have made here on this forum. In a members media kit a draft of their biography is sent along with a questionnaire which is used in conjunction to construct the article that will be used on our publishing platform. When we receive that information back from a member our staff writers are able to construct the content for a members new story. Once completed we then send the news story back to our member for review, It is at that time when a member is able to edit it as members are given editing rights. In response to your inquiry about publishing the article to ***; We are not *** and cannot tell you what they will or will not publish nor would we claim otherwise. What we are able to do is allow you to repost or publish the content written by our staff in conjunction with your editorial revisions to the publishing platform of your choice and whether a media outlet chooses to publish that content is solely at their discretion Allowing members this ability is something we do as a professional courtesy as with most organizations content cannot be copied, shared and or used in other venues media outlets or publishing platforms Again ***, we are here to assist anyway we can within reason. We would most certainly like to come to an amicable resolve and kindly ask that you contact our offices directly so that we can do just that. We look forward to hearing from you at your earliest opportunity. Respectfully , *** ***