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Contract Management Services

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Contract Management Services Reviews (4)

The bank manager at our Madison location has reached out to the customer She left a message for her and is awaiting the customer's response

Complaint: ***
I am rejecting this response because: the branch manager waived $of the $fees that I am disputing
Hopefully she consider waiving the remainding $She did call me and left a voice message after I filed this complaintI do apologize that I had to take this step in order to reach a resolution and get help from my bank
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

The Branch Manager did in fact refund half of the fees on 10/6/17.  The Branch Manager reached out to the customer again via telephone on 10/12/17.  She explained to the customer that on the bank's behalf, she felt that refunding half of the fees was more than fair.  The customer accepted this and agreed.

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Address: 9205 Twin Trails Dr, San Diego, California, United States, 92129

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