[redacted] placed an order with our company on August 5, The package was shipped and delivered to the client on August 7, 2014.The student can cancel the order within calendar days After days we can ONLY guarantee that the student will pass the state exam On November 12th, (months after the package was delivered), Mr [redacted] contacted us requesting a refund for the course According to our return policy, we cannot initiate a refund after days.However, if Mr [redacted] knows someone who is interested in getting contractors license, we can transfer the enrollment and waive the enrollment transfer fees
RevDex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. All is resolve the company's co owner called me and we worked it out. I appreciate the owner calling me.
I would like to address few issues here: She mentioned promo code [redacted] which is INVALID promo code and was NEVER valid We had a similar promo code that was running back in January and expired on January 23rd, She was trying to use expired promo code in March 2016, to which representative [redacted] had to get permission to extend [redacted] was ready to sign her up, but she started low balling asking for $ We don’t ever offer prices that low After [redacted] refused to give her that offer, she hung up and called back tried to ask other representative (***) for this price stating that [redacted] offered her this price On the phone she would use tone that is not appropriate, provide our representatives with a information, and place excessive amount of callsIn the complaint, [redacted] (representing customer customer-to-be) mentioned that she spoke with different representatives Why was there a need to speak with different representatives to place an order? If she had a valid promo code, she could have placed her order online This shows that she was simply harassing our representatives She placed many calls and would not accept “no to her deal” for an answer As a business we have a right to refuse service to anyone as long as we are not discriminating In this case, we simply don’t want to deal with [redacted] based on her phone demeanor In the last response, [redacted] stated that we never charged her credit card, which means that she did not pay for any of our products or services She has no legal right to continue harassing our business and demand something that she did not pay for THIS WILL BE OUR LAST AND FINAL RESPONSE TO THIS COMPLAINT
[redacted] placed an order with our company on August 5, The package was shipped and delivered to the client on August 7, 2014.The student can cancel the order within calendar days After days we can ONLY guarantee that the student will pass the state exam On November 12th, (months after the package was delivered), Mr [redacted] contacted us requesting a refund for the course According to our return policy, we cannot initiate a refund after days.However, if Mr [redacted] knows someone who is interested in getting contractors license, we can transfer the enrollment and waive the enrollment transfer fees
RevDex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. All is resolve the company's co owner called me and we worked it out. I appreciate the owner calling me.
I would like to address few issues here: She mentioned promo code [redacted] which is INVALID promo code and was NEVER valid We had a similar promo code that was running back in January and expired on January 23rd, She was trying to use expired promo code in March 2016, to which representative [redacted] had to get permission to extend [redacted] was ready to sign her up, but she started low balling asking for $ We don’t ever offer prices that low After [redacted] refused to give her that offer, she hung up and called back tried to ask other representative (***) for this price stating that [redacted] offered her this price On the phone she would use tone that is not appropriate, provide our representatives with a information, and place excessive amount of callsIn the complaint, [redacted] (representing customer customer-to-be) mentioned that she spoke with different representatives Why was there a need to speak with different representatives to place an order? If she had a valid promo code, she could have placed her order online This shows that she was simply harassing our representatives She placed many calls and would not accept “no to her deal” for an answer As a business we have a right to refuse service to anyone as long as we are not discriminating In this case, we simply don’t want to deal with [redacted] based on her phone demeanor In the last response, [redacted] stated that we never charged her credit card, which means that she did not pay for any of our products or services She has no legal right to continue harassing our business and demand something that she did not pay for THIS WILL BE OUR LAST AND FINAL RESPONSE TO THIS COMPLAINT