Controlled Climate Heating and Cooling

Dear Ms*** 1) I did not diagnose or treatment plan any fillings for you.Instead the only thing I did was identified "baby cavities , aka incipient caries" and I simply recommended a special prescription tooth paste called prevident which uses ultra high concentrations of fluoride to actually heal and remineralize the incipient lesions before they progress to fillingsThus the only person that makes money on that recommendation I made for you is your pharmacySo I was simply trying to heal your baby cavities which are clearly visible on your xrays without any dentist interventionThis is the main reason I said that in my opinion you are insane and somewhat psychopathic and I stand by that statement stillBecause the slanderous statements you made about me trying to do fillings on your teeth to make money are obviously and amusingly crazy2)what happened to your husband I dont know because I was not his dentist and I am not even confirming if he was seen in my office that dayI have no idea if he was seen in our office and I didnt see him myself so by you saying that I unethically "found cavities on your husband because I am in dentistry for the wrong reasons and I am an unethical dentist" that is a insane and slanderous statementthis is ofcourse totally on par with your other illogical and therefore insane statements3)as I explained to you in great detail prior to receiving verbal and written consent from you to proceed, I recommended FMD (full mouth debridement) for you on that day and then SRP during future appointments to treat the significant gum disease you have experienced already at your very young ageYou have a very advanced case of periodontal disease for someone your age (and you have advanced root resorption) and I was simply trying to help you avoid further consequences from your various dental problems (aka periodontal disease and orthodontic root resorption)Furthermore, when the board or anyone else reviews your slanderous complaints against me they will quickly see large calculus bridges across all your lower front teeth which is the exact indication for recommending FMDwe handled your case perfectly and you are insane for claiming that we somehow treated you in an unethical or immoral mannerYour comments are amusing but also disturbing due to the level of psychopathy that appears (in my opinion) to be present4) my office is composed of humans and we sometimes make clerical errorsthus someone managed to make the simple clerical error of sending two cleaning procedures to your insurance We accidentally sent FMD (full mouth debridement) and prophy to your insurance company because someone simply made a clerical errorThis is an obvious clerical error because everyone knows the insurance will never pay for bothFurthermore, it is an obvious clerical error by my front office because if you simply examine the consent form you signed it is evident there that I placed the following procedures at the top of your conset form: FMD, Perio SRP for all quads, etc etcI never placed prophy on your consent form and yet I did have FMD and perio srp on itThus it will be very obvious to any observer that I clearly consented you on the need for FMD and perio srp but I never recommended prophyThus when prophy was sent along with FMD to your insurance company that was a simple honest clerical error.All insurance companys will pay for either FMD or prophySo this is an obvious simple and honest clerical error and noone was trying to scam your insurance company for the additional $that is paid for prophyIt is amusing for me that you would think that considering how amazingly successful and productive my office isWe make so much money each day that its amusing someone like you would think we tried to intentionally defraud your insurance company for an additional $prophy cleaning This is all quite amusing for me and I have very little concern about your various complaints about us 5) my office immediately noticed the error and immediately began the standard protocols we have for correcting errors on our insurance claimswe make mistakes all the time and we quickly work in earnest to correct themthis is human natureI am sure you think that you are perfect and never make mistakes but my office acknowledges that yes we sometimes make clerical errorsWe have reached out to your insurance company (or will soon do so) to simply ask them to refund any fees paid towards the prophy and instead process the FMD which you were carefully consented on prior to initiating the FMD cleaningAt that time they will probably deny the FMD benifit and then you will be responsible to pay the fee for the FMD according to the financial agreements you signed in the consent formsAs I explained in the courtesy text message I sent you previously, you will receive invoices for any additional fees you may owe (FMD fee) and we will expeditiously send your case to the collections attorney in florida to deal with your credit reports accordingly if you fail to pay these feesIf your insurance company denies the FMD claim we sent them then we will send you an invoice for that feeWe never know how the insurance company will behave but after receiving all your complaints I checked your chart and noticed that you have a history of FMD in another dental office and unfortunately your insurance company typically pays for only one FMD per lifetimeThus, if your insurance company denies our claim for FMD then you will be justly and formally responsible to pay that feeIf you fail to pay then we will work to thoroughly hold you responsible for that fee using the collections attorney that we employ in florida to deal with your credit reports etcI sincerely hope you can deal with this in a more logical manner moving forwardHave a pleasant day.Dr Ali M***

This patient is insane.I can not refund her anything because she didn't pay any money.The procedures we did for her were 100% covered by her insuranceThus I am not sure I can refund her anything if she didn't pay any money.She is insane and psychopathic.She is simply complaining that we
recommended therapies for her that if she elected to do would cost some moneyAnd the only reason we recommended those procedures is because her teeth ang gums are diseased in a manner where we are required by law to make those treatment recommendations. SincerelyDr Ali M***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: I initially filled this complaint because of your poor service and I can see you are trying your best to make me pay you money from my pocket by making all these claimsI was in your office for routine exam which is fully covered by my insuranceJust because you think you performed FMD its not going to change any fact or realityFeel free to hire any attorney you want, you will not get a single penny Good luck
Regards,
*** ***

Dear Ms. [redacted]  1) I did not diagnose or treatment plan any fillings for you.Instead the only thing I did was identified "baby cavities , aka incipient caries" and I simply recommended a special prescription tooth paste called prevident which uses ultra high concentrations of fluoride to actually heal and remineralize the incipient lesions before they progress to fillings. Thus the only person that makes money on that recommendation I made for you is your pharmacy. So I was simply trying to heal your baby cavities which are clearly visible on your xrays without any dentist intervention. This is the main reason I said that in my opinion you are insane and somewhat psychopathic and I stand by that statement still. Because the slanderous statements you made about me trying to do fillings on your teeth to make money are obviously false and amusingly crazy. 2)what happened to your husband I dont know because I was not his dentist and I am not even confirming if he was seen in my office that day. I have no idea if he was seen in our office and I didnt see him myself so by you saying that I unethically "found 8 cavities on your husband because I am in dentistry for the wrong reasons and I am an unethical dentist" that is a insane and slanderous statement. this is ofcourse totally on par with your other illogical and therefore insane statements. 3)as I explained to you in great detail prior to receiving verbal and written consent from you to proceed, I recommended FMD (full mouth debridement) for you on that day and then SRP during future appointments to treat the significant gum disease you have experienced already at your very young age. You have a very advanced case of periodontal disease for someone your age (and you have advanced root resorption) and I was simply trying to help you avoid further consequences from your various dental problems (aka periodontal disease and orthodontic root resorption)Furthermore, when the board or anyone else reviews your slanderous complaints against me they will quickly see large calculus bridges across all your lower front teeth which is the exact indication for recommending FMD. we handled your case perfectly and you are insane for claiming that we somehow treated you in an unethical or immoral manner. Your comments are amusing but also disturbing due to the level of psychopathy that appears (in my opinion) to be present. 4) my office is composed of humans and we sometimes make clerical errors. thus someone managed to make the simple clerical error of sending two cleaning procedures to your insurance . We accidentally sent FMD (full mouth debridement) and prophy to your insurance company because someone simply made a clerical error. This is an obvious clerical error because everyone knows the insurance will never pay for both. Furthermore, it is an obvious clerical error by my front office because if you simply examine the consent form you signed it is evident there that I placed the following procedures at the top of your conset form: FMD, Perio SRP for all 4 quads, etc etc.. I never placed prophy on your consent form and yet I did have FMD and perio srp on it. Thus it will be very obvious to any observer that I clearly consented you on the need for FMD and perio srp but I never recommended prophy. Thus when prophy was sent along with FMD to your insurance company that was a simple honest clerical error.All insurance companys will pay for either FMD or prophy. So this is an obvious simple and honest clerical error and noone was trying to scam your insurance company  for the additional $30 that is paid for prophy. It is amusing for me that you would think that considering how amazingly successful and productive my office is. We make so much money each day that its amusing someone like you would think we tried to intentionally defraud your insurance company for an additional $30 prophy cleaning.  This is all quite amusing for me and I have very little concern about your various complaints about us.  5) my office immediately noticed the error and immediately began the standard protocols we have for correcting errors on our insurance claims. we make mistakes all the time and we quickly work in earnest to correct them. this is human nature. I am sure you think that you are perfect and never make mistakes but my office acknowledges that yes we sometimes make clerical errors. We have reached out to your insurance company (or will soon do so) to simply ask them to refund any fees paid towards the prophy and instead process the FMD which you were carefully consented on prior to initiating the FMD cleaning. At that time they will probably deny the FMD benifit and then you will be responsible to pay the fee for the FMD according to the financial agreements you signed in the consent forms. As I explained in the courtesy text message I sent you previously, you will receive 3 invoices for any additional fees  you may owe (FMD fee) and we will expeditiously send your case to the collections attorney in florida to deal with your credit reports accordingly if you fail to pay these fees. If your insurance company denies the FMD claim we sent them then we will send you an invoice for that fee. We never know how the insurance company will behave but after receiving all your complaints I checked your chart and noticed that you have a history of FMD in another dental office and unfortunately your insurance company typically pays for only one FMD per lifetime. Thus, if your insurance company denies our claim for FMD then you will be justly and formally responsible to pay that fee. If you fail to pay then we will work to thoroughly hold you responsible for that fee using the collections attorney that we employ in florida to deal with your credit reports etc. I sincerely hope you can deal with this in a more logical manner moving forward. Have a pleasant day.Dr Ali M[redacted]