Controlled Conditions Corporation

Initial Business Response /* (1000, 5, 2016/03/25) */
To Whom It May Concern,
Thank you for allowing us the opportunity to respond to the above referenced claimAs a family owned jeweler for over years, Guest Satisfaction is a top priority of Rogers Enterprises, Inc
Fortunately, we were
able to resolve this claim with our GuestOn March 19, they received a full refund of the original purchase price of both the ring and the Lifetime Protection Plan, in the amount of *** Please see Transaction #XXXXX-XXXXXXX embedded below as referenceThe ring that had been applied as a trade-in, with a value of *** was returned to the GuestIn addition, the amount the Guest previously paid toward the purchase on our in-house account will be returned to them in the form of a refund checkThat check, in the amount of *** will be sent via the United States Postal Service and should arrive to the Guest in approximately days
Please feel free to contact me with any questions or clarifications needed to close this matter
Thank you,
*** ***
Initial Consumer Rebuttal /* (2000, 7, 2016/03/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)