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Conway Real Estate

6301 N. Charles Street Suite 102, Baltimore, Maryland, United States, 21212

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On Monday, February 24, 2020, I was informed that my home should have not been sold to me because on June 18, 2018 a State of Maryland Inspector had failed the electrical morter (breaker panel wiring) and cited that there was no water ground wire and failed that too (will provide documentation upon request). It was stated that the house should have never been place on the market for sale until all the electrical violations were repaired and approved by a State of Maryland Inspector because they were safety hazards.

I was also informed that this should have been disclosed doing my '1st and Final Walk Through? or during the settlement by the CONWAY Real Estate Agent who was acting on behalf of the Sellers. In doing so, it would have giving me the opportunity to say if I wanted to still purchase or not and/or negotiate a lower sale price. I also had a 2nd inspection conducted on February 10, 2020 by a Maryland State Licensed Inspector, (will provide company name upon request) and he also cited the electrical, chimney and CO dictators? as a safety hazard as well (will provide documentation upon request). The 2nd Inspector informed me that I would need to have a certified electrician and chimney specialist to conduct a work order assessment that would reflect the cost to correct the cited electrical, chimney and CO dictators? problems. In which, I am currently having certified companies conduct their assessments to the cited problems.

This method of selling homes is unacceptable because it has truly left me and my family in a vulnerable situation.
Product_Or_Service: House
Order_Number: None
Account_Number: None

Desired Outcome

Repair I would like all cited safety hazard violations regarding the electrical, chimney and CO dictators repaired immediately and approved by a State of Maryland Inspector. I would like to be reimbursed the $350.00 that I had spent on my 2nd inspection. I would like for all the other non-safety hazards issues that were cited to be repaired as well. I also would like to be compensate for the stress and mental anguish that me and my family is currently having to undergo.

Conway Real Estate Response • Apr 05, 2020

There is no merit or validity to the complaint and this will be thoroughly explained. In 2018, my company represented the Sellers in the real estate transaction referenced in the complaint. The consumer (Buyer) was represented by another Broker and Real Estate Agent.

As is customary in most real estate transactions in Maryland, the Buyer performed a home inspection while under contract and prior to settlement on the property. The Buyer then submitted a request for repairs to the Sellers asking them to complete a specific list of repair items based on the Buyer's home inspection findings. The Sellers agreed to complete ALL of the repairs and did so prior to settlement using licensed contractors. The Buyer's repair request & Sellers' response is outlined in the document titled PROPERTY INSPECTIONS NOTICE. It is attached along with the receipts from the duly licensed contractors for the repairs which were completed prior to settlement. The green completion sticker from the Department of Housing and Community Development Division of Construction And Building Inspection, Permit # *** is also attached.

The Buyer's complaint states "On Monday, February 24 2020, I was informed that *** should have not been sold because on June 18, 2018 Mr., State of Maryland Inspector had failed the electrical morter and cited that that there was no ground wire and failed that too (see attachment)." This statement made by the Buyer is categorically FALSE. In fact, the documentation submitted by the Buyer shows that on June 18th, the electrical work in question was APPROVED by the Department of Housing and Community Development Division of Construction And Building Inspection, Permit # ***. It did not pass inspection on 6/10/2018 and 6/13/2018. However, after adjustments were made, the follow up inspection was approved on 6/18/2018. This was all completed prior to settlement and receipts were provided to the Buyer. I am not sure who advised the Buyer on February 24th 2020 or if they don't understand the paperwork, but the abbreviation "APP" means APPROVED and it is further spelled out as APPROVED in the csa notes column of the document. See attached. Again, there is also a completion Sticker for the electrical work. See attached.

In addition to the approved electrical work, the Buyer is also requesting that my company pay for "chimney and carbon dioxide (CO) dictators' problems". At the time of purchase in 2018, neither of these items were part of the home inspection request for repairs (PROPERTY INSPECTIONS NOTICE) presented by the Buyer after her home inspection. We don't know if these conditions even existed at the time as they were never mentioned by the Buyer. It is possible that after almost two years of owning the home, other conditions may have arisen. It is neither reasonable nor justified for my company to pay for new and ongoing repairs to the Buyer's home. Buyers are usually responsible for their homes after taking ownership, and with the exception of the completed and APPROVED electrical work, none of these additional repair items being requested now were presented by the Buyer at the time of purchase.

Further, the real estate agent at my company who represented the Sellers called *** (***) on April 1st 2020 for more information on the electrical work, and a *** representative stated that the Buyer never contacted *** to transfer service into her name after purchasing the home in 2018 (a required step to finalize the connection and one that is taken by new owners after purchasing a home). So there is currently an ongoing issue between the Buyer and ***. I have not verified the *** information.

Please see attachments. It is my hope that all of this information demonstrates that my company is not liable to the Buyer, as the electrical work in question was approved on June 18th, 2018 prior to settlement. Every step was professionally handled by the Sellers and their agent, and adhered to the contract terms of the PROPERTY INSPECTIONS NOTICE. Please feel free to contact me should you have any questions or need anything further. Please also confirm receipt of my response. Thank you.

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Address: 6301 N. Charles Street Suite 102, Baltimore, Maryland, United States, 21212

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