Cook Associates - Your Company Store Reviews (3)
Cook Associates - Your Company Store Rating
Address: 10 Fitch St, Norwalk, Connecticut, United States, 06855-1309
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Complaint: [redacted] I am rejecting this response because: The owner has chosen to lie again now about his policy which he mentioned nothing about when the shirts were ruined I showed him two of the items that were ruined and he just said he would fix the others and give me a refund for the rest or a credit on my next order Sincerely, [redacted]
If the ruined shirts had been returned in a timely manner, we would have replaced them free of charge.We never received ruined shirts.
The order was placed in 2012.
We do not issue cash refunds of custom merchandise.
We do not issue cash refunds or...
replacements 3 years after they have been ordered.
Complaint: [redacted]
I am rejecting this response because:
The owner has chosen to lie again now about his policy which he mentioned nothing about when the shirts were ruined I showed him two of the items that were ruined and he just said he would fix the others and give me a refund for the rest or a credit on my next order.
Sincerely,
[redacted]