Cook Brothers

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.] Mr [redacted] is responsible for my records and he admits that he isHe convieniently does not mention that he gave me the runaround for months on the $I paid for prescription refills that I never received Also a mystery continues as to why his employee [redacted] never called me about where she stored the records, and, he has yet to go to his storage area and look for them or he would have said soIt is unlawful to sell these records to Equifax, Choicepoint, and others who advertise that they pay money for them on their websites, but no returned call from [redacted] who [redacted] said had the records is very suspiciousIf Mr [redacted] will not go to his storage facility or spend the time necessary to find my records I will have to pursue this matter with the authoritiesI appreciate the Revdex.com's efforts and would ask that their reports on Mr [redacted] to the general public make patients aware of the reckless disregard for confidential medical recordsUnless Mr [redacted] produces my records and the Revdex.com reopens the file, I expect the Revdex.com should declare the case closed I consider it unresolved for the reasons given Thanks, [redacted] Regards,the [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11733326, and find that this resolution is satisfactory to meThe replacement was delivered to me this afternoon and I appreciate the company's rapid response Sincerely, Keshia [redacted]