Cookeville Honda

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below January 16, To Whom It May Concern: In response to updates from Fox Landscaping, I do not accept their offer As stated previously, the work they did had to be undone by the new competent hardscaping company at a cost of nearly $6, As I stated earlier, I will pay for the cost of the slate and stacking stone but I refuse to pay for their labor and equipment costs I have an affidavit from both my builder and other landscaping firms confirming the work done by Fox Landscaping was inadequate I plan to take Fox Landscaping to small claims court to settle this matter since they are unwilling to cooperate Thank you

I have dealt with Cookeville Honda since and puchased new Hondas over the yearsI have never had a bad/ unpleasant with themThe Service Manager Chris H [redacted] , has always treated me like his mother but he always treats every one the sameI never take my Hondas any other place for servicing, nor do I go to anyone else for advice concerning my automobilesI'm years old and wouldn't feel safe taking my car elsewhere or buying an auto without first having Chris check it out He;s honest, ethical and very respectful to his customers

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
January 16, 2015
 
To Whom It May Concern:
 
In response to updates from Fox Landscaping, I do not accept their offer.
 
As stated previously, the work they did had to be undone by the new competent hardscaping company at a cost of nearly $6,000.
 
As I stated earlier, I will pay for the cost of the slate and stacking stone but I refuse to pay for their labor and equipment costs.
 
I have an affidavit from both my builder and 2 other landscaping firms confirming the work done by Fox Landscaping was inadequate
 
I plan to take Fox Landscaping to small claims court to settle this matter since they are unwilling to cooperate.
 
Thank you

I have dealt with Cookeville Honda since 1998 and puchased 4 new Hondas over the years. I have never had a bad/ unpleasant with them. The Service Manager Chris H[redacted], has always treated me like his mother but he always treats every one the same. I never take my Hondas any other place for servicing, nor do I go to anyone else for advice concerning my automobiles. I'm 75 years old and wouldn't feel safe taking my car elsewhere or buying an auto without first having Chris check it out. He;s honest, ethical and very respectful to his customers.

FOX LANDSCAPING IS A S CORPORATION. WHICH MEANS THERE IS A PRESIDENT, MY FATHER, AND VICE PRESIDENT WHICH IS ME. I HAVE 50% OF SHARES AND MY FATHER HAS 5004 OF SHARES, THAT MAKES ME A PARTNERWE DID NOT MAKE A MESS OF THE PROPERTY. TWICE WELL GUY FLOODED JOB SITE,AND THE BUILDER'S FORKLIFT...

WAS BUMPING INTO TREES AND PUTTING RUTTS IN THE GROUND.THE PRICE OF JOB WOULD COST 16,000.00. HE (THE HOMEOWNER) WAS THE ONE MAI<ING CHANGES. IF WE HAD EXTRA STONE I WAS NOT GOING TO CHARGE HIM  FOR CHANGES. HE WAS MAKING CHANGE SlNCE DAY ONE, THE BACK PATIO WAS SUPPOSED TO BE A 19' CIRCLE WHEN THE CHANGES WERE FINALLY DONE IT WAS ALMOST 30' LONG. EVERY DAY WE MET AND TALKED ABOUT CHANGES  SO HE WAS AWARE OF EVERYTHING,  HE APPROVED  OF EVERYTHING AND DID NOT HAVE A PROBLEM UNTIL THE NEXT PAYMENT WAS DUE. BY THIS TIME THE BASE WAS  DONE, WHICH  IS WHEN  THE SECOND PAYMENT  WAS  DUE. WE VERBAL AGREED TO THIS WHEN WE SIGNED THE CONTRACTS, SINCE WE WERE DOING ALL WALK  WAYS,  PATIO AND  WALL AT THE  SAME TIME.    WE  WOULD  GET HALF OF THE  BALANCE  WHEN THE BASES WERE COMPLETE AND FINAL BALANCE WHEN JOB WAS COMPLETE. THE BASE  WAS DONE ON TUESDAY.WE HAD A MEETING THAT WEDENSDAY AT LUNCH FOR THE NEXT DEPOSIT AND TO LOOK AT THE WALL.    HE APPROVED THE WALL.  MADE  IT LONGER  WHICH  WE AGREED TO AND HE SAID HE WOULD HAVE THE CHECK BY THAT FRIDAY FOR THE REMAINING BALENCE.  I  GOT A CALL THAT WEDNESDAY  NIGHT AT 8PM TELLING  ME  HIS  PARTNER  DOES NOT LIKE BACK PATIO AND WALL. HIS PARTNER WAS NOT EVEN INVOLED OR WANTED TO BE INVOLVED WITH  THIS PROJECT.    HE TELLS ME  ITS MY FAULT THE PATIO  IS 3'-4' HIGH AT THE END. HE IS THE ONE WHO APROVED ff A DAY BEFORE AND WOULD NOT BE THAT HIGH IF HE 010 NOT CHANGE THE INITIAL PLAN. AFTER HE APPROVED THE WALL, HE SHOWED ME A PICTURE OF A WALL THAT HE WANT.ED HIS TO LOOK LIKE. I LOST MY TEMPER. HE COULD HAVE  STOPPED WORK TO CHANGE THINGS 2 DAYS AGO BUT DIDN'T SO l L£FT THE MEETING. I CAJ...L£0 THE  NEXT  MORNING  AND LEFT A MESSAGE,  SAYING  I WOULD CHANGE THE  PATIO, BUY BACK  THE  FIELD  STONE THAT HE PICK OUT AND BUY DIFFERENT  WALL  STONE.   HE  SENT ME A TEXT SAYING WE WOULD DISCUSS IT WITH ME OVER THE WEEKEND.  HE NEVER CALLED BACK. I WAS DOING WORK IN HIS DEVELOPEMENT THAT NEXT THURSDAY AND I SAW ANOTHER COMPANY WORKING ON THE PROJECT. I HAVENT HEARD ANYTHING FROM HIM IN A MONTH. HE THEN CALLED SAYING HE WANTED $3112.00 BY END OF NEXT BUSINESS DAY OR HE WAS CALLING ANGIES LIST, GOING TO CALL A  LAWYER, AND PUT ME ON A DO NOT USE LIST IN HIS DEVELOPEMENT.  I CONTINUED TO WORK FOR MY CUSTOMERS IN HIS DEVELOPEMENT  AND  OTHERS  IN  THERE.I HAVE BEEN IN BUSINESS SINCE 1994. I DID MY FIRST HARDSCAPE PROJECT IN 1995 JCPI CERTIFIED IN 2006, I HAVE NEVER HAD A PROBLEM WITH WORKING WITH A CUSTOMER, I DID A 600 SQFT PATIO THE WEEK AFTER I LEFT THIS JOB AN GOT AN [A] REVIEW ON ANGIE LIST. I LET MY 20 YEARS OF CUTOMERS AND MY ANGIE LIST REVIEWS TO TALK FOR ME.I WILL GIVE HIM $743.00 AND NOTHING  ELSE. I HAVE LOST TIME AND MONEY ON THIS JOB DUE TO THE HOMEOWNER NOT KNOWING WHAT HE WANTS AND HIS COUNTLESS CHANGES. I SHOULO"V.E STAYED WITH TH.£ INITIAL CONTRACT.AND I BET HIS PATIO NOW IS NOTHING LIKE THE DRAWING  OF MY CONTRACT.I HAVE ALL THE EMAILS AND A  JOURNAL OF THE JOB IF YOU NEED THEM.

Stand by my original statement there is nothing moretodiscuss any questions [redacted]