Cooks Heating and Air Conditioning

January 5, Revdex.com N Wabash, Suite Chicago, IlRE: [redacted] Case # [redacted] I have read the complaintThe issue at this point is that Mr [redacted] needs to returns back to work full time status, and that he can prove that he works forty hours a weekOnce he returns back to work the finance company will approve the loan as long as he doesn’t have any other credit issuesWith regards to their previous vehicle which was returned to the bank they could try to contact the bank that carried the loan and see if they can redeem the vehicleSincerely, [redacted] General Manager

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me As long as they fix the engine, I have no problem paying the deductible or the towing charges I accept these terms after the repairs have been made Thank you Sincerely, [redacted]

tHE PAYOFF CHECK WAS CUT ON 12/1/AND MAILED AFTER THATI AM SURE THAT KIA WILL CASH IT SOON IF THEY ALREADY HAVE NOT AND WILL HAVE AN OVERPAYMENT ON THE ACCOUNT IF A PAYMENT WAS DEDUCTED FROM THEIR ACCOUNT SINCE WE GOT THE PAYOFF AMOUNTKIA MOTORS SHOULD SEND THE OVERPAYMENT BACK TO SHAWN STEPHENSONCE THE ACCOUNT IS PAID IF THEY NEED HELP IN GETTING THE MONEY RETURNED FROM KIA PLEAS CALL THE DEALERSHIP AND WE WILL ASSIST IN ANY WAY WE CANASK FOR JEFF GLICKSMAN IF YOU CALL AND NEED ASSISTANCETHIS DOES HAPPEN OCCASIONALLY WHEN PAYMENTS ARE SETUP FOR AUTO PAYMENTI APOLOGIZE FOR THE CONFUSION

October 10, Revdex.com N Wabash, Suite Chicago, IlRE: [redacted] Case # [redacted] I have read the complaintAfter doing some investigating it turns out that the vehicle was sold with a three month mile warranty with a $deductibleWith that said, we are willing to tow the vehicle back to our dealership and replace the engine according to her warrantyI will also be willing to cover her deductible Sincerely, [redacted]