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Cooks Rental, Inc.

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Cooks Rental, Inc. Reviews (3)

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please
contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***---Consumer notified Revdex.com that the business has responded, made the necessary repairs, and she considers the matter resolved

To whom it may concern This is a response to a complaint by a client of mine I tore out a drive and replaced it with a new one when the job was done Mr [redacted] and his wife met me at the site of the work and ranted and raved about how beautiful the drive is I thanked them and got paid and then left...

2-3 weeks later I received a call stating that there were tracks all over drive I immediately went to the site were I met Mr [redacted] he showed me the tracking then commenced to tell me that he sealed the drive I explained that the prints were not there when I left the day I finished he said that someone told him we must have walked on slab when we striped the forms we strip the forms when the concrete is set. We would never walk on green soft concrete I told him I would look into a resolution but that we would be limited because he sealed in the tracks let me be clear the prints are topical they did not even dent the broom Finnish I explained to him that I could have lightly pressure washed the prints and they would have disappeared but now that he sealed them in I told him I would look for a resolution for him and he decided to contact your company so now he is on his own a client can't modify a product and then hold the contractor to his warranty if he had not modified the slab I would have gladly worked to fix this problem although it wasn't my fault I would have fixed it so I could get his recommendation and future work

The day after drive was poured me and my wife where in [redacted] from Thursday till Monday . 1st call was on 5.9.2016 8.10 am [redacted] told me to give him a week to come out . I gave him a week I had to call him 2nd call 9.03 am he said ([redacted]) I will be there in 2 hours never called or showed up I called again @ 1.35 He said in a mad voice that iam coming later.He findly showed up around 4.00pm I waited around the house all day when he got here he said I never saw anything like it before then he said give me 2 days to firuge it out .On the 2nd day I had to call him he did not awners I left a message he text me around 9.00 pm that night to let me know that he was done and iam on my own.. You can let him know that if he does not pay up I WILL TAKE HIM TO COURT...and sue for 3 times the cost..I have been done wrong.

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