I contacted first Cool Air USA when my AC broke two weeks ago, they came they changed several parts of the AC and I pay $Two weeks later the same AC broke again they came again they supposedly fixed the problemI had to pay $When I arrived home the AC was frozen and the temperature was degrees I have a baby and a toddler so I called and asked someone to come and fix the problem, they say they will call me back and never came or called me
Thank you Cool Air USA for the sending a great technician It was mid summer and our AC got faultyI would stop working in the middle of the nightsThe worst case scenario is that there are plenty of times that it would stop on afternoon time which is really annoying Thank you to Cool Air USA that they had fixed the problemI was very pleased that I would buy new AC because of thisThank you Cool AIr USA!
I couldn't wish for moreThis company made me realize how they are capable of fixing ACBecause there were events that I called out of blue and they just promptly came over and fixed the AC no matter what is the problem on itA great company with great peopleMuch appreciated
This was not my first experience with HVAC companies, but this is my first time with Kendall ACWhen the old AC in my apartment didn't seem to be working, I called Kendall AC and asked them if they could come to my apartment to have a look at what the problem might beThe person on the phone was really nice enough to spend more than thirty minutes on the phone with me just to discuss the problem and correct itDuring that time, I then decided that if there's any serious problem with my AC, I would definitely use this company months later, I decided that it is time to change the ACIt was too oldTurns out, the AC was over years old alreadyCalled, Kendall if they can do something about this and I was glad to know that they also offer AC installationSo, they can help me replace my ACThe entire process with them was goodI had a consultation meeting and things went really smooth with themWe found the perfect AC and they were able to install it properly, professionally
The worst service in the world! Had us stay home the whole Friday night (7-10pm) and no one showed upCalling them to ask where the technician is: 'on his way'Promised call backs didn't happen and no one showed up the entire nightSame for the next dayNever had to deal with such a bad company
I want to tell you that [redacted] is very knowledgeable and excellent tech He resolve my problem and explain what he was going to do and he did a fine job Your company should be proud of him I would not hesitate to recommend your company due to the positive response of your tech He and the gentlemen that work with him worked quietly and got the jobs done The most important thing is honesty and he told like it was and I appreciated this Also, want I liked is that they work clean
Cool Air USA has has fixed a AC system in our home and the installers [redacted] and [redacted] did an excellent jobThe AC is working perfectly now and it was done in a time efficient mannerI would recommend Cool Air USA to anyone who had problems with their AC because of the excellent job they did
In August of 2015, I signed a contract with Cool Air USA to install a new Air Conditioner and air handlerThey sent out an estimator to price what I needed, he took measurements, we picked a unit and scheduled a date for installatio a month in advanceThe night before the scheduled install date, they called to say there had been some kind of mix up and the unit I wanted does not fit in the closet for the air handlerIt is very difficult for me to schedule time off so now everything is rush, rush or go without A/C for who knows how longThey installed the unit, I then found out they had not pulled a permitThat took them a monthCalled for inspection, they failed, it took them another month to make the necessary minor changesThen year later the unit starts acting upThe compressor runs all night without the air handler circulating air through the houseThey send a tech, he can find no problemWe go through this exercise more timesFinally someone actually opens up the unit and says its wired wrongHe re-wires it and it seems to run good for about days, then the same thingI schedule another appointment, leave work early and they miss itI schedule another appointment between 3pm and 6pmAt 6pm I call their office because no one has contacted me, they tell me that the rescheduled it for between and 10pm so they wouldn't inconvenience me having to leave work, That would have been awesome except I was the only one who didn't know it was re-scheduledFinally around 9:30pm a tech shows up and confirms what I have been telling the company all along that the fan motor and module was the problemNow I am waiting for a tech to show up today to install those partsHopefully no other damage was done during this month of trial and errorNow they are claiming Im past the time limit for the labor to be covered by the warranty by monthsOf course that depends on when you start the count downThey start it from the day of installation, when they had no permit and could not pass inspection for a couple of monthsI am in construction and all our warranties start on inspection dateThat is when something is deemed functionalI have to remember to look people up for reviewsIf I would have looked this company up, I never would have used themIt is Dec28th, todayI have been without A/C since Nov21st
The company lacks integrity, honesty and competence Please do not use this company for any of your AC needsWe were scammed out of $Tech came to repair AC unit, stated it needed capacitors and will work fineLabor and parts $Still did not work, tech blamed on electrical issues, hired electrician and he immediately stated the entire unit needed to be replace, no electrical issuesEmergency call cost me an additional $Tech came back and agreed, I asked to put the money towards a new unit and they said they couldn't due to being "used parts"Working through Revdex.com still after months trying to get my money backThe company after receiving numerous calls and complaints stated there was nothing that can be done because we had used partsThis should not happen to anyone else
I contacted first Cool Air USA when my AC broke two weeks ago, they came they changed several parts of the AC and I pay $Two weeks later the same AC broke again they came again they supposedly fixed the problemI had to pay $When I arrived home the AC was frozen and the temperature was degrees I have a baby and a toddler so I called and asked someone to come and fix the problem, they say they will call me back and never came or called me
Thank you Cool Air USA for the sending a great technician It was mid summer and our AC got faultyI would stop working in the middle of the nightsThe worst case scenario is that there are plenty of times that it would stop on afternoon time which is really annoying Thank you to Cool Air USA that they had fixed the problemI was very pleased that I would buy new AC because of thisThank you Cool AIr USA!
I couldn't wish for moreThis company made me realize how they are capable of fixing ACBecause there were events that I called out of blue and they just promptly came over and fixed the AC no matter what is the problem on itA great company with great peopleMuch appreciated
This was not my first experience with HVAC companies, but this is my first time with Kendall ACWhen the old AC in my apartment didn't seem to be working, I called Kendall AC and asked them if they could come to my apartment to have a look at what the problem might beThe person on the phone was really nice enough to spend more than thirty minutes on the phone with me just to discuss the problem and correct itDuring that time, I then decided that if there's any serious problem with my AC, I would definitely use this company months later, I decided that it is time to change the ACIt was too oldTurns out, the AC was over years old alreadyCalled, Kendall if they can do something about this and I was glad to know that they also offer AC installationSo, they can help me replace my ACThe entire process with them was goodI had a consultation meeting and things went really smooth with themWe found the perfect AC and they were able to install it properly, professionally
The worst service in the world! Had us stay home the whole Friday night (7-10pm) and no one showed upCalling them to ask where the technician is: 'on his way'Promised call backs didn't happen and no one showed up the entire nightSame for the next dayNever had to deal with such a bad company
cool air usa did a great job!
I want to tell you that [redacted] is very knowledgeable and excellent tech He resolve my problem and explain what he was going to do and he did a fine job Your company should be proud of him I would not hesitate to recommend your company due to the positive response of your tech He and the gentlemen that work with him worked quietly and got the jobs done The most important thing is honesty and he told like it was and I appreciated this Also, want I liked is that they work clean
Cool Air USA has has fixed a AC system in our home and the installers [redacted] and [redacted] did an excellent jobThe AC is working perfectly now and it was done in a time efficient mannerI would recommend Cool Air USA to anyone who had problems with their AC because of the excellent job they did
In August of 2015, I signed a contract with Cool Air USA to install a new Air Conditioner and air handlerThey sent out an estimator to price what I needed, he took measurements, we picked a unit and scheduled a date for installatio a month in advanceThe night before the scheduled install date, they called to say there had been some kind of mix up and the unit I wanted does not fit in the closet for the air handlerIt is very difficult for me to schedule time off so now everything is rush, rush or go without A/C for who knows how longThey installed the unit, I then found out they had not pulled a permitThat took them a monthCalled for inspection, they failed, it took them another month to make the necessary minor changesThen year later the unit starts acting upThe compressor runs all night without the air handler circulating air through the houseThey send a tech, he can find no problemWe go through this exercise more timesFinally someone actually opens up the unit and says its wired wrongHe re-wires it and it seems to run good for about days, then the same thingI schedule another appointment, leave work early and they miss itI schedule another appointment between 3pm and 6pmAt 6pm I call their office because no one has contacted me, they tell me that the rescheduled it for between and 10pm so they wouldn't inconvenience me having to leave work, That would have been awesome except I was the only one who didn't know it was re-scheduledFinally around 9:30pm a tech shows up and confirms what I have been telling the company all along that the fan motor and module was the problemNow I am waiting for a tech to show up today to install those partsHopefully no other damage was done during this month of trial and errorNow they are claiming Im past the time limit for the labor to be covered by the warranty by monthsOf course that depends on when you start the count downThey start it from the day of installation, when they had no permit and could not pass inspection for a couple of monthsI am in construction and all our warranties start on inspection dateThat is when something is deemed functionalI have to remember to look people up for reviewsIf I would have looked this company up, I never would have used themIt is Dec28th, todayI have been without A/C since Nov21st
Good Service
The company lacks integrity, honesty and competence Please do not use this company for any of your AC needsWe were scammed out of $Tech came to repair AC unit, stated it needed capacitors and will work fineLabor and parts $Still did not work, tech blamed on electrical issues, hired electrician and he immediately stated the entire unit needed to be replace, no electrical issuesEmergency call cost me an additional $Tech came back and agreed, I asked to put the money towards a new unit and they said they couldn't due to being "used parts"Working through Revdex.com still after months trying to get my money backThe company after receiving numerous calls and complaints stated there was nothing that can be done because we had used partsThis should not happen to anyone else