I booked a Dry Ttour for my family, more than a week outI received the initial email, with an order number, saying I would receive a final confirmation before departureI emailed the company a few days later, asking when the final confirmation would come, as I was getting ready to leave for Key WestI received a quick reply, saying the tour was booked for at least weeks, offering me a completely different tour! I called the company directly, and the agent says that they've emailed me and called me to tell me that my tour was sold outI have no record of an email (and it's not in my spam)She confirmed my phone number, but when I asked if an actual voice mail was left, she had nothing to saySo now the tour is completely sold out, and we're quite disappointedMy family was looking forward to the Dry T., and now EVERYTHING is sold outI asked for a supervisor, and OF COURSE, none is available to talk to meNOT A REPUTABLE COMPANY!
I booked a Dry Ttour for my family, more than a week outI received the initial email, with an order number, saying I would receive a final confirmation before departureI emailed the company a few days later, asking when the final confirmation would come, as I was getting ready to leave for Key WestI received a quick reply, saying the tour was booked for at least weeks, offering me a completely different tour! I called the company directly, and the agent says that they've emailed me and called me to tell me that my tour was sold outI have no record of an email (and it's not in my spam)She confirmed my phone number, but when I asked if an actual voice mail was left, she had nothing to saySo now the tour is completely sold out, and we're quite disappointedMy family was looking forward to the Dry T., and now EVERYTHING is sold outI asked for a supervisor, and OF COURSE, none is available to talk to meNOT A REPUTABLE COMPANY!