Cool Ducts Air Conditioning and Heating, Inc. Reviews (2)
Cool Ducts Air Conditioning and Heating, Inc. Rating
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Horrible scammers, they offer $39.99 service call them show up and say you need $1600 in services. They are liars. Second opinion said nothing wrong with unit. It is 18 months old.
After repeated pestering phone calls and hang ups by this companies apt scheduling dept. I gave in and scheduled fall maintenance with J. A. only to be called the next day by T. F. to schedule the same appt. It was scheduled today Monday 9/21 between 12 - 2 pm. By 235pm I called the office to see what was going on after being on hold the woman came back and said the tech was there and I wasn't home. I along with my husband and daughter were at home and never left. The door bell works and a knock on the door would have been heard by one of us. The woman said rudely she wasn't there so could not say and wanted to forward me to the scheduling dept to reschedule. Asked to be removed from their call list. Poor customer service, scheduling and overall service to customers.