Coolbox Portable Storage

DO NOT trust this company and their management. Their files show that we verbally committed to extending my two month contract to a 6 month contract and that they would begin to charge me the 6 month rate. NEVER did they say I had to re- sign a contract. They have dishonored what they committed to, even though their notes from my file documented the conversation and will not refund me $20.mo per POD from 15 charges, equaling. $300. What is even worse is the phone staff refused to give up a managers name. Naturally the manager was out. You have to question the ethics of a company whose managers hide behind the front desk and do not honor their verbal and written commitment. You wouldn't think $300 to a nationwide company would be more important than solid customer service from someone who has spent $5,998.12 with them