Cooley's Custom Pools Reviews (6)
Cooley's Custom Pools Rating
Address: 637 Laurel Ave, Oakdale, California, United States, 95361-2552
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www.cooleyscustompools.com
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Our goal is always to make our clients happy with our work, and we want to work with Mr [redacted] to resolve any issues that he hasWe have reached out to Mr [redacted] by phone and email, and await his replyWe will do everything we can to solve the issues to his satisfaction in a timely manner
I am rejecting this response because:The work has not yet been completedOnce they finish the work, I will remove my complaintWe've met to discuss the resolution, but they have not given a projected start or completion dateBecause I've been ignored so many times in the past, this is concerningbut hopefully I'll hear from them in a day or two so we can put this behind us[redacted] ***
We have provided the customer with a mutually agreeable list and completed all of the items on the list with the exception of one issueThis issue is requiring the involvement of the pool cover manufacturer in order to make the modification customer is asking forWe have a meeting scheduled for Tuesday 9/with the pool cover representative and ourselves and the customer
Our goal is always to make our clients happy with our work, and we want to work with Mr*** to resolve any issues that he hasWe have reached out to Mr*** by phone and email, and await his replyWe will do everything we can to solve the issues to his satisfaction in a timely manner
I am rejecting this response because:The work has not yet been completedOnce they finish the work, I will remove my complaintWe've met to discuss the resolution, but they have not given a projected start or completion dateBecause I've been ignored so many times in the past, this is concerningbut hopefully I'll hear from them in a day or two so we can put this behind us.*** ***
We have
provided the customer with a mutually agreeable list and completed all of the items on the list with the exception of one issueThis issue is requiring the involvement of the pool cover manufacturer in order to make the modification customer is asking forWe have a meeting scheduled for Tuesday 9/13 with the pool cover representative and ourselves and the customer