CoolTan Company, Inc. Reviews (1)
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CoolTan Company, Inc. Rating
Description: Online Retailer
Address: 5801 Coyote Pass, Shingle Springs, California, United States, 95682
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Review: Did not issue refund of unused item with receipt and did not respond to inquiries
On Aug 31, 2012, I ordered a tan-through one-piece bathing suit, 1pc Tank Reg or Tall Torso #XXXXXX and paid $67.95 plus $6.95 Shipping for a Total of $74.90. I received the item on time, tried it on, realized it is see-through, and sent the item back within a month along with the return receipt. I never heard anything from them ever again. I called their phone number, left a voicemail, sent several emails through their website, giving my order number, etc. THEY NEVER RESPONDED AND NEVER GAVE ME A REFUND!Desired Settlement: $74.90 refund.
Business
Response:
Initial Business Response
We are sincerely sorry about the problem. We made an error. We went ahead and credited her account accordingly.