We used Resolution Fire and Flood following a small kitchen fire After they completed work which included a complete cleaning and interior painting of our home, they had to redo the painting portion due to the poor quality of their work This kept us out of our home for an additional two weeks After two weeks, Resolution Fire and Flood considered the job complete We are left with poorly painted and unfinished cabinets, uneven ceiling lines, paint on our backsplash, tile flooring, shower, bathroom vanity, inside our fireplace, on wood floors, on custom light fixtures, on ceiling fans, on door frames and every other surface possible They didn’t even clean all the items they charged the insurance for Resolution Fire and Flood over promises and under delivers
After we had a slab leak in our house, we were trying to deal with our insurance company regarding the repairs and Resolution came out in order to do a Damage/Claim report They were able to schedule quickly which was a plus Also, our technician listened intently to our concerns and asked a lot of questions regarding sequence of events The turnaround for the report was impressive and damage was well-documented and accurate I was able to get it to our insurance company in a timely manner in order for them to address the issue Resolution even followwith us after to see if there was anything else we or our insurance company neededWe would definitely recommend this company to anyone
We used Resolution Fire and Flood following a small kitchen fire After they completed work which included a complete cleaning and interior painting of our home, they had to redo the painting portion due to the poor quality of their work This kept us out of our home for an additional two weeks After two weeks, Resolution Fire and Flood considered the job complete We are left with poorly painted and unfinished cabinets, uneven ceiling lines, paint on our backsplash, tile flooring, shower, bathroom vanity, inside our fireplace, on wood floors, on custom light fixtures, on ceiling fans, on door frames and every other surface possible They didn’t even clean all the items they charged the insurance for Resolution Fire and Flood over promises and under delivers
After we had a slab leak in our house, we were trying to deal with our insurance company regarding the repairs and Resolution came out in order to do a Damage/Claim report They were able to schedule quickly which was a plus Also, our technician listened intently to our concerns and asked a lot of questions regarding sequence of events The turnaround for the report was impressive and damage was well-documented and accurate I was able to get it to our insurance company in a timely manner in order for them to address the issue Resolution even followwith us after to see if there was anything else we or our insurance company neededWe would definitely recommend this company to anyone