I have been in business for over thirty years with ninety nine percent happy customersmr and mrs [redacted] are by far the most verbally abusive people I have ever delt withon several occasions I have feared for my safety on the job sitehe has many times gotten into my personal space screaming at meBecause of this I avoid personally entering the propertyMany other people who worked on the job will not go back because of his behavior, he especially showed his disdain toward anyone who was Mexican /americanhe is a person who should be on medicationHowever I have still tried my very best to achieve a good outcome to this jobitem number one on his listclean getters and downsprouts if you look at the contract on page item to be all cleaned up except finish cleaning of home this clearly states mr [redacted] is responsible for the cleanup of his gutters and downspouts also on page the contract states all digging of ditches for water and electric this also included downspout drainage piping when performing this Mr [redacted] damaged or destroyed one downspout with a backhoe he asked me to fix it I confronted him that the damaged the downspout himself he he admited to that and paid for the repair I have no doubt that he could have damaged other parts of the house I do not believe that anything concerning downspouts and gutters are any of my responsibility As far as any of the other items that he is complaining about the entry door the windows with defective glass and the vent for the kitchen hood are all being repaired as we speakI I have forwarded emails to you and will continue to so that you will see that this work is being performed thank you [redacted]
I have been in business for over thirty years with ninety nine percent happy customersmr and mrs [redacted] are by far the most verbally abusive people I have ever delt withon several occasions I have feared for my safety on the job sitehe has many times gotten into my personal space screaming at meBecause of this I avoid personally entering the propertyMany other people who worked on the job will not go back because of his behavior, he especially showed his disdain toward anyone who was Mexican /americanhe is a person who should be on medicationHowever I have still tried my very best to achieve a good outcome to this jobitem number one on his listclean getters and downsprouts if you look at the contract on page item to be all cleaned up except finish cleaning of home this clearly states mr [redacted] is responsible for the cleanup of his gutters and downspouts also on page the contract states all digging of ditches for water and electric this also included downspout drainage piping when performing this Mr [redacted] damaged or destroyed one downspout with a backhoe he asked me to fix it I confronted him that the damaged the downspout himself he he admited to that and paid for the repair I have no doubt that he could have damaged other parts of the house I do not believe that anything concerning downspouts and gutters are any of my responsibility As far as any of the other items that he is complaining about the entry door the windows with defective glass and the vent for the kitchen hood are all being repaired as we speakI I have forwarded emails to you and will continue to so that you will see that this work is being performed thank you [redacted]