Cooper & Son Small Engine Service, Inc. Reviews (1)
Cooper & Son Small Engine Service, Inc. Rating
Description: Lawn Mower Repair Stores
Address: 229 S Marine Blvd, Jacksonville, North Carolina, United States, 28540-3627
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I have a older stihl chainsaw that I use from time to time. The chain kept coming loose so I took it to coopers. The first time the mechanic told me I needed a new sprocket which did not fix the problem. The second time he told me I needed a new side cover which did not fix the problem. The third time I went he told me the chain was to long and he would gladly take out a couple of links. He then said he he took out to many links but could not find the old ones so he then tried to tell me I needed a brand new chain wich he was trying to charge me for even though he just lost part of my chain. I left dissatisfied to receive a phone call stating he put a new link on the chain and could pick it up. Later on I discovered he put to many links on wich he told me was the original problem. I called them and explained to them what happened to tell me there was nothing more he could do. The chainsaw was my fathers and I wanted to keep it and service it. Overall I spent over 100 dollars and I still have the original problem. I will say the lady who works out front is incredibly nice however I will never do or recommend business with them again.
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