Coopersburg Construction Corporation Reviews (10)
Jul 01, 2020
Excellent JobInsurance Adjuster recommended Coopersburg Construction to replaced the ceiling on our patio after a wind storm. Wally was very easy to work with and the project was started within the 2 week timeline as promised. Shaun and Ed were very efficient, neat and professional. They did an excellent job. My husband and I are very pleased with their work.
Dec 03, 2019
Ms [redacted] starting calling our company for service to her HVAC systems back in April of We had worked for the previous owners for many years prior to them selling the home.We had actually installed new top energy efficient HVAC systems a couple years agoWe had our company stickers on both first and second floor units that we had installed.Ms [redacted] had called us on five different occasions for service starting with the first call in April, and the last call in July, 2013.We sent five different invoices and followed up with monthly statements showing the balance due on the accountAfter no payment was received our office manager called Ms [redacted] on November 7, to let her know that we were still waiting to be paidMs [redacted] asked why she was being billed, she thought the work would be under warrantyWe gave Ms [redacted] no reason to believe any work would be under warrantyIt is almost comical to think a company that you never worked with before was going to come work at your home for free.| personally called and talked to Ms [redacted] on April 21, She said she never received any invoices or statementsShe also said she feels she owes us nothingI told her we would again resend copies of all the invoices and another statement.On May 2, she called and gave our office manager her credit card and wanted to pay exactly of each invoiceWe did exactly what she requested and emailed her a receipt like she also requested.Our technician had Ms [redacted] and the cleaning lady sign his work orders when someone was at the house when he was finishedThere were times when Ms [redacted] had us use the front door with a keyless entry and nobody was home or Ms [redacted] left while we were still there working and told our technician to just call her when he was doneI am offended that she would state we did not do the work and then to say we overcharged her borders on libel.We have and are still giving an accounting of what is outstanding every monthThere is no question what work was done and what is owed.We have been more than patient with Ms***We will not wait much longer to collect the outstanding balance that is owed.Sincerely,Fred WD [redacted] Coopersburg Plumbing CompanyFWD/kjk
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Ms. [redacted] starting calling our company for service to her HVAC systems back in April of 2013. We had worked for the previous owners for many years prior to them selling the home.We had actually installed new top energy efficient HVAC systems a couple years ago. We had our company stickers on both...
November 14, 2014Dear [redacted]:We originally went to [redacted]'s in January, 2013 and looked at her roof. On January 23, 2013, Phil, one of our estimators, wrote a contract and sent it to the Rudy residence. Almost a year later [redacted] called and said she was ready to have her roof repaired....
Review: When purchasing my house, I asked this company to give me an estimate on a repair. I explicitly asked and was told they would estimate possible work on a septic at no charge, free of charge. A man came, looked at the septic that the house inspector told us was faulty. The man looked and told us that, in his opinion, it did not need repair. I gave the man $20 tip, knowing I was not paying and wanting to thank him for his honesty. Two months later, I began to get bills charging me $80 an hour for labor. I have complained numerous times by mail, called once and was told they would take care of it, but continue to recieve bills and no response from them.Desired Settlement: They should stand by their word. They should stop hounding me for payment for work they didn't do. They should stop sending me bills.
Review: I requested an estimate from CCC 8/22/12 for work that I wanted to be done on my bathroom. After coming to an agreement that it would be best to charge per hour instead of contracted work, I scheduled the work to be done on 8/31/12. On 8/31/12 one of their associates come to my house @ 1pm and worked to 6pm, replacing the plumbing for my bathtub along with the pipes for the shower. plus he helped put the tub in place along with resetting the toilet.
Review: I'm writing in regard to Coopersburg Construction Co, and my dissatisfaction for their business ethics. As a hard working citizen, with a Bachelor's in Business Admin, I feel I have a decent idea of how a company should treat its customers. The experience with CCC was less than pleasing. First, I had a gentleman come out and do an estimate on roof repairs. He stated there was a 2X2 section that was rough, and there were some other areas that could become problematic in the future. Being that there was already a leak in our spare bedroom, my husband and I decided we wanted to tackle the major problem area first, and if we were satisfied with their workmanship, we'd have them return for the other smaller areas. After the gentleman left my house, I received an email with a contract attached. I immediately printed it, signed it, and enclosed a check for the full amount ($650 for 6 slates, and the labor charges). I sent it in the mail that same day. A few days later, I check my bank account, to see that the check had already cleared. I thought that was a bit strange, since I hadn't even received acknowledgement of the signed contract OR a phone call to schedule them actually coming out to fix the roof. I waited another week and a half (so 2 weeks after they cleared my check) before I finally gave in and called them. Needless to say, I was a bit angry at the fact that they cashed my check without even calling to find out when would be a suitable time to come make the repairs. When I stated my opinion on the matter, Wally said, "well we just take money wherever we can get it!!" I was FLABBERGASTED!! Immediately I knew I was in over my head. He then said he would have his contractor out there the very next day "first thing"! Having knowledge in a variety of different work schedules in different industries, I knew I should be expecting the contractor NO LATER THAN 9am. 9 am came and went, 10 am came and went. Finally, at 11am, I once again gave in and called Wally. He said, "he never came? Well let me call him and see what his schedule looks like." My first thought "shouldn't you have already known what his schedule looked like yesterday when you told me he'd be there first thing? So, my phone rings about a half hour later for him to tell me, he'll be there tomorrow. The next day comes and goes....no one shows up. The next morning I'm so livid, I demand my money back and call their company a joke. Wouldn't you know, the contractor shows up at my house at 4:15pm. Only for his first words to be "yeah, I was over at another property doing repairs when I got Wally's phone call that I needed to leave there immediately and come do the repairs on this property". I was PISSED! But, I left that go. I wished him well, thanked him for coming, and went back inside to mind my daughter. About 2 hours later I go outside to check progress, only to see the contractor fixing rain spouting........totally baffled, I call Wally immediately. He then calls the contractor and tells the contractor that the repairs he is making are not included in my signed contract. Wally then calls me back, apologizes, and says the contractor didn't know what all was on the contract. ARE YOU KIDDING ME?!?!?! Shouldn't that be the ONLY thing he knows??? He then continues to say that the contractor will be out the next day to fix what he's actually contracted to fix and that the repairs he made already are on him (meaning Wally). I thank him, and we hang up. The next day, the contractor comes out first thing in the morning. He's there for 2 hours, then I look out front and notice his work truck is gone. So, I call Wally to ask if his contractor had contacted him to let him know the job was finished. He says no, but he'll give him a shout. About 5 minutes later he calls and says that yeah they're done. So, I go out in the alley to see if I could take note of any changes in coloring of the slate. I see 2 different colored slates, and a whole lining of silver that wasn't in the rain gulley before. So I call Wally to find out what the silver lining in the rain gulley was all about, since it also wasn't in the contract. He calls the contractor, and because of the wonderful "telephone game" where you tell one person one thing and by the end you have a whole different story....the contractor had no clue what I was referring to and came back out to my house. Upon his arrival, I begin recording what he was saying so I could have first hand account of what work was done for my husband. He states that he only actually used two slates for the whole job, and that the silver I'm seeing is a caulk like glue that helps keep the rain gulley from eroding and causing a leak. He states in this recording that he did this out of courtesy and that I "shouldn't mention it to Wally". It didn't occur to me immediately that originally the project was to take 6 slates to fix the problem area and only two were used. About 4 weeks after the job was done, we had a rainstorm. We went in the spare bedroom to ensure there was no leak. To our surprise, the leak WAS STILL THERE. I called Wally and asked that he have his contractor come back out and use the remaining 4 slates that we were slotted *and paid for* and he said, "well he did that other work that wasn't on the contract and billed me for it, so those 4 slates are kinda a wash!" Those were his exact words. I was SHOCKED. I asked that he have his contractor come out anyway and have another look, he stated he'd be in contact with him. It's now been 2 months since that last phone conversation, and I have yet to hear ANYTHING back from him. I have tried contacting him multiple times, but each time I call, he is magically out of the office, and no return call is ever followed through with, even though I leave my name and number EVERY single time. At this point I want one of two things. Either a full refund ($650) or for his contractor to come out and ACTUALLY FIX THE ROOF. I'm so disgusted with CCC and their business ethics. It's not my fault that their communication SUCKS and the contractor spent the whole first day fixing something that wasn't even on the signed contract. It's not my fault that he billed you for it. And it's not my fault that the stupid leak is still there! Maybe if the contractor would've actually used the 6 slates that HE said it needed, there wouldn't be a leak, and CCC wouldn't have a very irate customer right now!!! I WANT RESOLUTION. EITHER GIVE ME MY FULL REFUND BACK OR ACTUALLY FIX MY FREAKING ROOF! THIS IS BEYOND RIDICULOUS!!!!!!!!Desired Settlement: I want a full repair for what was originally contracted. I want the FOUR remaining slates to be installed, at no additional cost to me. If this cannot be done, I want a FULL refund.
Coopersburg Construction Corporation Rating
Description: Contractors - General
Address: 203 Charles St, Coopersburg, Pennsylvania, United States, 18036
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