Purchased a tri axle dump truck that turned out to be a total piece of junk,It should never have been on the road, Turns out it was a danger to me and the publicThey refuse t acknowledge this and are fighting me on return of my deposit
[redacted] is no longer with the organization [redacted] *** is the new CFO, please forward all information to [redacted] and we will respond to the complaint Thank you
l was at the coopersburg KW in PA whit my son try to buy truck salesman (G.W Heavener)did not like me because l was foreigner l ask question abaut the truck like hp and speed he dont wana answer he blow it of my question no smile whit sullen face l was so embarrassed front of my son my son ask me what happened dad l say noting son this man did not like us can tell salesman infirm behaviorus l think he discriminat truck buyer because he dont even oblige to write down my telephone number
Please see attached documents The Buyers invoice attached shows the unit sold "AS IS" so the customer went all over the truck and found some items that he decided he was going to fix himself and received $3,back to handle these repairs himself The next document shows where we purchased the vehicle, [redacted] ***auctioneers, which the salesmen was right that we buy many vehicles from auctions and it could have been any of these places The next document is a Rid Dig report that shows that the unit was not salvage or in any flood (see page and 3) it tells you that the unit came from a Oil field company, [redacted] Oilfield Construction, which most people know these trucks are used in fields and can run in mud and water like conditions, that might be what somebody is mistaken as a flood as these units run in a muck/mud environment and might show mud, water lines, rust, due to the fields these were used init would seem it wasn't an over the road vehicle, but used on a oil field environment which could be wet and muddy So in conclusion, the customer purchased it after checking it all over " AS Is" meaning we didn't fix any items as he chose to get $in a check back from us as he chose to do the repairs himself the unit was bought at auction, as our salesman said, and finally the independent report states no flood damage and oil filed operation which would leave mud or wet lines under the bottom of the unit we sold it as is, refunded money for repairs the customer wanted to do and was not in a flood WE feel sale was correct and true to the customer and he already has been paid for repairs to the truck that he is asking for again which is wrongany question, please contact me
I had to send one of my semi trucks to get repaired on 6-30-17. I requested the shop check out my truck to figure out what was wrong with it. They contacted me on 6-30-17 and said that one ubolt was broken and the rearend housing was cracked. I asked them to give me an estimate for the repairs to be completed and the estimate was 2500.00 to 3500.00. I asked how long it would take them to complete the repairs. I was told no later than 7-3-17. So I agreed for them to complete the repairs. I called several times on 7-1-17 and early am on 7-3-17. I spoke with [redacted] to get an update on how the repairs were going. He still assured me that they should have the repairs completed by closing on 7-3-17. [redacted] contacted me after lunch on 7-3-17 to let me know that the repairs would not be completed as promised because it was taking longer to get the parts than they first expected. The repairs were completed at 1145pm on 7-7-17. [redacted] called me so I could pay the bill while the mechanics were test dri
I purchased a [redacted] Road Tractor from Coopersburg Kenworth I drove the unit off of the lot on the day of purchase (12/15) and the rear lights went out I took the unit back to the dealer immediately and a technician giggled some wires and the lights came back on Just recently the back lights, head lights, parking lights, and several other electrical related items stopped working in the unit I took it to a certified [redacted] repair facility and they told me that the vehicle was involved in a flood and the electrical problems are due to severe corrosion They told me that they could see the flood line on the truck where the water stopped When I asked the salesman where the truck came from or any history on the truck, he said that he didn't know because they get so many units in at a time
Purchased a tri axle dump truck that turned out to be a total piece of junk,It should never have been on the road, Turns out it was a danger to me and the publicThey refuse t acknowledge this and are fighting me on return of my deposit
[redacted] is no longer with the organization [redacted] *** is the new CFO, please forward all information to [redacted] and we will respond to the complaint Thank you
l was at the coopersburg KW in PA whit my son try to buy truck salesman (G.W Heavener)did not like me because l was foreigner l ask question abaut the truck like hp and speed he dont wana answer he blow it of my question no smile whit sullen face l was so embarrassed front of my son my son ask me what happened dad l say noting son this man did not like us can tell salesman infirm behaviorus l think he discriminat truck buyer because he dont even oblige to write down my telephone number
Please see attached documents The Buyers invoice attached shows the unit sold "AS IS" so the customer went all over the truck and found some items that he decided he was going to fix himself and received $3,back to handle these repairs himself The next document shows where we purchased the vehicle, [redacted] ***auctioneers, which the salesmen was right that we buy many vehicles from auctions and it could have been any of these places The next document is a Rid Dig report that shows that the unit was not salvage or in any flood (see page and 3) it tells you that the unit came from a Oil field company, [redacted] Oilfield Construction, which most people know these trucks are used in fields and can run in mud and water like conditions, that might be what somebody is mistaken as a flood as these units run in a muck/mud environment and might show mud, water lines, rust, due to the fields these were used init would seem it wasn't an over the road vehicle, but used on a oil field environment which could be wet and muddy So in conclusion, the customer purchased it after checking it all over " AS Is" meaning we didn't fix any items as he chose to get $in a check back from us as he chose to do the repairs himself the unit was bought at auction, as our salesman said, and finally the independent report states no flood damage and oil filed operation which would leave mud or wet lines under the bottom of the unit we sold it as is, refunded money for repairs the customer wanted to do and was not in a flood WE feel sale was correct and true to the customer and he already has been paid for repairs to the truck that he is asking for again which is wrongany question, please contact me
I had to send one of my semi trucks to get repaired on 6-30-17. I requested the shop check out my truck to figure out what was wrong with it. They contacted me on 6-30-17 and said that one ubolt was broken and the rearend housing was cracked. I asked them to give me an estimate for the repairs to be completed and the estimate was 2500.00 to 3500.00. I asked how long it would take them to complete the repairs. I was told no later than 7-3-17. So I agreed for them to complete the repairs. I called several times on 7-1-17 and early am on 7-3-17. I spoke with [redacted] to get an update on how the repairs were going. He still assured me that they should have the repairs completed by closing on 7-3-17. [redacted] contacted me after lunch on 7-3-17 to let me know that the repairs would not be completed as promised because it was taking longer to get the parts than they first expected. The repairs were completed at 1145pm on 7-7-17. [redacted] called me so I could pay the bill while the mechanics were test dri
I purchased a [redacted] Road Tractor from Coopersburg Kenworth I drove the unit off of the lot on the day of purchase (12/15) and the rear lights went out I took the unit back to the dealer immediately and a technician giggled some wires and the lights came back on Just recently the back lights, head lights, parking lights, and several other electrical related items stopped working in the unit I took it to a certified [redacted] repair facility and they told me that the vehicle was involved in a flood and the electrical problems are due to severe corrosion They told me that they could see the flood line on the truck where the water stopped When I asked the salesman where the truck came from or any history on the truck, he said that he didn't know because they get so many units in at a time