Copart Salvage Auto Auctions

Unprofessional business and somebody needs to do their job I been trying to speak to the Mike Sanders for almost a week and I'm always told by a sales representative that he is too busy for meI have a business to run and I do a lot of business with Copart to be treated like ***Can someone please contact me back A.S.A.P because this is very unprofessional after I pay over $10K a month with their business

Joe showed up right when he said he would and was great at walking me through the project so I knew exactly what to expectI would recommend Nail It to anyone!

I was charged high rate buyer's fee and I called to request for general buyers fee but was told that the buyer's fee was lesser percentage by an agent I won a car from copart auction for $7300, after winning the bid, I saw a bill for $i called and sent multiple messages, but no replyi called to complain about the buyer's fee but got no responsei requested for the general buyers fee for all customers, one agent informed me that I had to pay 2%, but I informed her that I payed more than that, but she then changed her mind that I had to log in to my account to get buyers feei explained to her that the company should have general buyers fee on their website prior to logging into ur accounti should not have to log into my account to obtain buyers feei feel that create room for fraudbc one customer can have a different buyers fee from a different customer

Copart asks for a deposit before you can bid on buying vehiclesThey are in Canada and I paid deposit in Canadian funds.The first time they kept back exchange rate so I lost $I didnt complain but did not like that it was not mentioned prior to deposit made.The second time they kept back exchange rate so I lost $I did not complain as I thought man this is not fair.The third time I paid my deposit, I told themI want this back in canadian funds!Yes that has been changed and no more exchange rate excuseNow I ask for my deposit back and they want $to wire transfer me the moneyOr they will take weeks to mail me a chequeI told them to mail my $that they have had for a year collecting interest, and I will wait the three weeks.My complaint isCan Copart ask for deposit before I can bid? (they are making millions on interest on deposits) Second and most important is they are not up front and you have to fight tooth and nail to get less money back than

Bought two cars from them online Both had damage that was not shown in picture

I wanted to purchase a wrecked Jeep Rubicon so that I could fix it with my brother and use it as a daily driverI currently have a Jeep that was a flood title that my brother and I have fixed up years ago, but I'm ready for a new one and a project with my brother is always a lot of funAnyways, I heard about Copart and wanted to use them to buy my next projectI was required to pay a deposit which I was worried aboutSo, I read the terms and conditions before payingI didn't see anything concerning at the time and felt comfortable paying the depositAfter all, I know of a person that bought an older Jeep with successI bid for a Jeep that I wanted and won it for $25,Then, I receive an email that stated I owed $32,I couldn't believe itI assumed it was a mistakeSo, the next morning I call Copart and find out that they added $7,in fees!! I believe anyone can see this as unethical and an obvious fraudThey told me that I had to call the lot in Grand Prairie

Wrong advertising for the business hours and operation
I own tow company and I had call to go pay and pickup a car form copart for dealership so I called the business phone for copart +X (XXX) XXX-XXXX and choosing options for business hours and address the automated message said the operation hours Monday to Friday from to so I drove down there (over miles) and I made it there 4:when I got there they told me you can't pickup to day we close the yard at 4:you can pay but you can't pickup I was your automated message hours of operation 8-and the said operation for the office I said well y'all need to change the message So I asked for manager and I explaining and I called the phone to let him hear it he told me I don't need to listen to the message I already knew it I told him I just wasted fuel and time because y'all wrong Advertisement for business hours and operation I asked him ok are u going to let me pickup the car he said no so I steped outside and called the c

copart didn't not set my account in the correct form to star buy product with them (cars)
about two month ago I applied with copart to buy cars from them, they asked me to fill out some formand I did, like two weeks later they told me that the forms were wrong, so I sent the forms again, again they came back and said that it were wrong, so this time I decided to have some one on the phone to help to do it, and she stated you only missing one thing in the form and I did, and she advice to send it to her so shew can send it to the appropriate person,so I did and they send the comfirmation that they did received the form, I asked the lady on the phone her name is 'Laura *** do I need to do anything else she stated no that is all that we missing, three days later they sent me an email saying that they didn't have my driver licence and some others forms, I did submitted those forms probably time each, and I decided to call copart everyday to ask them if my account was already ac

I was charged high rate buyer's fee and I called to request for general buyers fee but was told that the buyer's fee was lesser percentage by an agent
I won a car from copart auction for $7300, after winning the bid, I saw a bill for $i called and sent multiple messages, but no replyi called to complain about the buyer's fee but got no responsei requested for the general buyers fee for all customers, one agent informed me that I had to pay 2%, but I informed her that I payed more than that, but she then changed her mind that I had to log in to my account to get buyers feei explained to her that the company should have general buyers fee on their website prior to logging into ur accounti should not have to log into my account to obtain buyers feei feel that create room for fraudbc one customer can have a different buyers fee from a different customer

Unprofessional business and somebody needs to do their job
I been trying to speak to the Mike Sanders for almost a week and I'm always told by a sales representative that he is too busy for meI have a business to run and I do a lot of business with Copart to be treated like ***Can someone please contact me back A.S.A.P because this is very unprofessional after I pay over $10K a month with their business

These guys are my heroes! My sewer lines had been backed up for days after repeated unsuccessful attempts from another company when *** *** & *** swooped in to save the day! I am so grateful for their service and from the bottom of my heart want to thank them for their speed, knowledge and superior customer service
Keep up the good work!! I wish other companies were like youThank you!

Joe showed up right when he said he would and was great at walking me through the project so I knew exactly what to expect. I would recommend Nail It to anyone!