Cope Construction Reviews (%countItem)
Cope Construction Rating
Address: 2485 Jefferson Blvd., Windsor, Ontario, Canada, N8T 2W5
Phone: |
Show more...
|
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for Cope Construction
Add new contacts
Insurance Contractor trying to get extra money after agreeing to work
March 9, 2017 there was a wind storm that toppled and broke my tiki hut. After the insurance company gave me options I decided to go with the construction company to do the work of replacing my tiki hut. That company was Cope Construction. I decided to replace the tiki hut with a pergola. I spoke to the Construction company via email numerous times and we settle on a pergola that met the allowance the insurance company had outlined in their quote.
In my original email request to *** (at Cope) for the Costco Pergola I stated it looks like it will need some wood to make it structural (that is also in the pergola manual). The next email asks for confirmation from me to *** to get this pergola ordered. The final email from *** - "This works I will place the order". There is no request for additional money.
In Nov. 2018 I received (and continue to receive notices monthly) a bill from Cope saying I had requested extra wood for the pergola and I owed them $688.84. I emailed Cope showing them the screen dumps outlining my email conversation with ***. Again stating that *** said everything was ok. Cope did not respond to my email.
I want Cope Construction to stop sending me billing request s because they clearly said everything was ok and there was no extra cost. I want a letter stating that they will not continue request extra payment.
On June 19, 2017, we sent the customer an email regarding pergola allowance contained in insurance estimate. The customer sent us a reply email choosing a pergola within the insurance allowance. The customer requested that we install additional lumber to increase structural strength of pergola and modify the size of the pergola to fit on a dock (cut down pergola components). By asking for additional lumber to be installed in the pergola and re-sizing pergola, these costs were above the insurance allowance and the customer was advised there would be an additional cost.
The balance owing in the amount of $688.84 was invoiced on November 6, 2017 and is now five months overdue. We have given ample time to forward payment. If the balance is not received by our office by May 31, 2018, we will forward this account to our collection agency.
(The consumer indicated he/she DID NOT accept the response from the business.)
Absolutely not true. Cope Construction never informed me that there was additional costs ever - in writing. The email Cope sent me verified that everything was good even after I asked about the wood. I will contact my lawyer to deal with this very unethical business.
Our claim remains and if payment is not received by May 31, 2018, this account will be forwarded to our collection agency.
Our previous response remains - if payment not received by customer by May 31, 2018, the account will be forwarded to collection agency.