Copeland Accounting & Tax Service, LLC

Initial Business Response / [redacted] (1000, 5, 2015/11/22) */ This complaint is from a past client that has a mental condition From the moment I met her, I knew she wasn't a very nice personAfter the first month of taking care of her property, she complains upon the first invoice & demands that we agreed on a different price, which we in fact did not Frustrated with the price decrease, I let her change the deal and charged that fee each clean from then on We do not have a money back guaranteeWe have a happiness guarantee, which doesn't involve money Early September she told me she wanted to end our professional relationshipWhich I read and understood She then started harassing me via text, email, [redacted] , review websites and even called the police on meShe is calling me a criminal and saying numerous lies and accusationsI am not a criminal, I am a professional business owner I have kept all email/ screen shots/threats and voicemails I haven't done anything wrong, I did my job when she was my clientShe ended our professional relationship and that was that I do not owe this psychotic woman a single cent Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/11/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) This reply is actually comicalEspecially considering I have statements and text messages from them moments before I arrived at my house saying that they were there - when they should not have beenI feel embarrassed for you, [redacted] and ***I will leave the many [redacted] reviews you have that indicate everything I complained of here, to speak for themselves

Initial Business Response /* (1000, 5, 2015/11/22) */
This complaint is from a past client that has a mental condition
From the moment I met her, I knew she wasn't a very nice personAfter the first month of taking care of her property, she complains upon the first invoice & demands that we
agreed on a different price, which we in fact did not
Frustrated with the price decrease, I let her change the deal and charged that fee each clean from then on
We do not have a money back guaranteeWe have a happiness guarantee, which doesn't involve money
Early September she told me she wanted to end our professional relationshipWhich I read and understood
She then started harassing me via text, email, ***, review websites and even called the police on meShe is calling me a criminal and saying numerous lies and accusationsI am not a criminal, I am a professional business owner
I have kept all email/ screen shots/threats and voicemails
I haven't done anything wrong, I did my job when she was my clientShe ended our professional relationship and that was that
I do not owe this psychotic woman a single cent
Initial Consumer Rebuttal /* (3000, 7, 2015/11/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This reply is actually comicalEspecially considering I have statements and text messages from them moments before I arrived at my house saying that they were there - when they should not have beenI feel embarrassed for you, *** and ***I will leave the many *** reviews you have that indicate everything I complained of here, to speak for themselves