Aug 1:50PM HP LASERJET p COPELAND'S INC [redacted] *** [redacted] 8-14- ATTENTION Revdex.com; REFERENCE # [redacted] The customer requested a refund on a trip on AugafternoonThis is a small business and only the [redacted] can sign checksThe [redacted] was not present at the time so we agreed to let him know when it was readyHe returned to get the refund before the [redacted] had returned to process the refundThe customer then returned the morning of Aug at opening to get the refund and the [redacted] was busy with a contractorHe caused a small scene in the store proclaiming he would never do business with us again and he wanted his money nowThis behavior occurred in front of other customers who happened to be shopping in the store at the timeThis sort of behavior upset the [redacted] when he heard about itThe customer returned again in hour (Aug7) and picked up his refund checkThis refund was given to him within hours of his original request for itOn receiving the check we merely agreed with him that it would probably be best if he didn't come back in the store again as he proclaimed again in front of other customers present that he was going to tell everyone he knows not to shop here This customer has a history of making purchases and changing his mind and asking for a refund laterHe has been a customer since April of We have done previous refunds for him with no complaints, including allowing him to cancel a layaway that should have been non-refundable If an apology is due by anyone it would be this customer apologizing for his behavior in the store in front of other customers Copeland's
Aug 1:50PM HP LASERJET p
COPELAND'S INC
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8-14-
ATTENTION Revdex.com;
REFERENCE #*** *** ***
The customer requested a refund on a trip on AugafternoonThis is a small business and only the *** can
sign checksThe *** was not present at the time so we agreed to let him know when it was readyHe returned to get the refund before the *** had returned to process the refundThe customer then returned the morning of Aug at opening to get the refund and the *** was busy with a contractorHe caused a small scene in the store proclaiming he would never do business with us again and he wanted his money nowThis behavior occurred in front of other customers who happened to be shopping in the store at the timeThis sort of behavior upset the *** when he heard about itThe customer returned again in hour (Aug7) and picked up his refund checkThis refund was given to him within hours of his original request for itOn receiving the check we merely agreed with him that it would probably be best if he didn't come back in the store again as he proclaimed again in front of other customers present that he was going to tell everyone he knows not to shop here
This customer has a history of making purchases and changing his mind and asking for a refund laterHe has been a customer since April of We have done previous refunds for him with no complaints, including allowing him to cancel a layaway that should have been non-refundable
If an apology is due by anyone it would be this customer apologizing for his behavior in the store in front of other customers
Copeland's
Complaint: ***
I am rejecting this response because:
When is it the consumers nature to apologize? And I highly argue that my disability should not have been used as an excuse for you to discriminate on my behavior, yes I did get upset because I was not treated with the respect , I have been in years of treatment and therapy and,if they felt threatens by me they should have called a peace officer, Than I will call a Lawyer and responds with legal actions a consumer is always right, I have my right to voice my opinion and I felt my freedom of speech rights was denied at this facilityI am gratefully apologize for God has no boundaries in my heart, thank you God bless.
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Aug 1:50PM HP LASERJET p COPELAND'S INC [redacted] *** [redacted] 8-14- ATTENTION Revdex.com; REFERENCE # [redacted] The customer requested a refund on a trip on AugafternoonThis is a small business and only the [redacted] can sign checksThe [redacted] was not present at the time so we agreed to let him know when it was readyHe returned to get the refund before the [redacted] had returned to process the refundThe customer then returned the morning of Aug at opening to get the refund and the [redacted] was busy with a contractorHe caused a small scene in the store proclaiming he would never do business with us again and he wanted his money nowThis behavior occurred in front of other customers who happened to be shopping in the store at the timeThis sort of behavior upset the [redacted] when he heard about itThe customer returned again in hour (Aug7) and picked up his refund checkThis refund was given to him within hours of his original request for itOn receiving the check we merely agreed with him that it would probably be best if he didn't come back in the store again as he proclaimed again in front of other customers present that he was going to tell everyone he knows not to shop here This customer has a history of making purchases and changing his mind and asking for a refund laterHe has been a customer since April of We have done previous refunds for him with no complaints, including allowing him to cancel a layaway that should have been non-refundable If an apology is due by anyone it would be this customer apologizing for his behavior in the store in front of other customers Copeland's
Aug 1:50PM HP LASERJET p
COPELAND'S INC
*** ** *** *** ***
*** *** ** ***
***
8-14-
ATTENTION Revdex.com;
REFERENCE #*** *** ***
The customer requested a refund on a trip on AugafternoonThis is a small business and only the *** can
sign checksThe *** was not present at the time so we agreed to let him know when it was readyHe returned to get the refund before the *** had returned to process the refundThe customer then returned the morning of Aug at opening to get the refund and the *** was busy with a contractorHe caused a small scene in the store proclaiming he would never do business with us again and he wanted his money nowThis behavior occurred in front of other customers who happened to be shopping in the store at the timeThis sort of behavior upset the *** when he heard about itThe customer returned again in hour (Aug7) and picked up his refund checkThis refund was given to him within hours of his original request for itOn receiving the check we merely agreed with him that it would probably be best if he didn't come back in the store again as he proclaimed again in front of other customers present that he was going to tell everyone he knows not to shop here
This customer has a history of making purchases and changing his mind and asking for a refund laterHe has been a customer since April of We have done previous refunds for him with no complaints, including allowing him to cancel a layaway that should have been non-refundable
If an apology is due by anyone it would be this customer apologizing for his behavior in the store in front of other customers
Copeland's
Complaint: ***
I am rejecting this response because:
When is it the consumers nature to apologize? And I highly argue that my disability should not have been used as an excuse for you to discriminate on my behavior, yes I did get upset because I was not treated with the respect , I have been in years of treatment and therapy and,if they felt threatens by me they should have called a peace officer, Than I will call a Lawyer and responds with legal actions a consumer is always right, I have my right to voice my opinion and I felt my freedom of speech rights was denied at this facilityI am gratefully apologize for God has no boundaries in my heart, thank you God bless.
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