HORRIBLE EXPERIENCE AT CANADA POST [redacted] The Canada Post employee would not hand me my passport package in spite of me presenting the forms of identification neededFurthermore, he was extremely rude and uncooperativeAs he didn't even suggest an alternative or what else I could do to obtain my passport packageHe didn't realize that I needed the passport to leave Canada and enter the USWithout it I would be stranded in CanadaHe in fact stated "In days I will send the package back to the [redacted] You can collect it from them then." I was appalled at his lack of interest in doing his job and in his intention to make things difficult for meAll along he was speaking in the rudest possible fashionFinally, a customer walked in and told them that a bank statement was also proof of address that could be used in lieu of residence leaseI had presented him with my drivers license, residential lease, bank check book but hedidnt acce
I can't file a claim without a support ticket but your system is so limited that it won't accept my ticket, and you telephone answering service conveniently states that you won't be accepting my calleverWorst service
I bought an item from [redacted] and it's shipped using Canada PostThe package clearly written down the my address correctly but the [redacted] mail person delivered to the wrong addressWell lucky for him, the nice guy from that house brought the item over to us [redacted] [redacted]
Two packages expected delivered to by businessBoth packages marked as "business closed" despite this not being the caseBoth packages delivered independently and failedNo actual attempt to get into the building and/or office madeTeir support is unable to do anything but read back to you what you see on the internetWhen escalated, the supervisor was apathetic and placed no accountability on the system, instead pointing to workflows that they have in place that have already failed [redacted]
HORRIBLE EXPERIENCE AT CANADA POST [redacted] The Canada Post employee would not hand me my passport package in spite of me presenting the forms of identification neededFurthermore, he was extremely rude and uncooperativeAs he didn't even suggest an alternative or what else I could do to obtain my passport packageHe didn't realize that I needed the passport to leave Canada and enter the USWithout it I would be stranded in CanadaHe in fact stated "In days I will send the package back to the [redacted] You can collect it from them then." I was appalled at his lack of interest in doing his job and in his intention to make things difficult for meAll along he was speaking in the rudest possible fashionFinally, a customer walked in and told them that a bank statement was also proof of address that could be used in lieu of residence leaseI had presented him with my drivers license, residential lease, bank check book but hedidnt acce
I can't file a claim without a support ticket but your system is so limited that it won't accept my ticket, and you telephone answering service conveniently states that you won't be accepting my calleverWorst service
I bought an item from [redacted] and it's shipped using Canada PostThe package clearly written down the my address correctly but the [redacted] mail person delivered to the wrong addressWell lucky for him, the nice guy from that house brought the item over to us [redacted] [redacted]
Two packages expected delivered to by businessBoth packages marked as "business closed" despite this not being the caseBoth packages delivered independently and failedNo actual attempt to get into the building and/or office madeTeir support is unable to do anything but read back to you what you see on the internetWhen escalated, the supervisor was apathetic and placed no accountability on the system, instead pointing to workflows that they have in place that have already failed [redacted]