Thank you for re-sending this to meI sent this email to [redacted] I have been told by the Trim company they are completing all open issues in the next two weeks and the painters are getting all open orders completed as well However they are working on a Friday schedule As in, completing warranty work on Fridays, in an attempt to complete all the open order they have for us, which is a rather large amount I have sent the [redacted] 's a list of all the work orders we have requested for his home, and have asked him to please let me know where we stand on all of them Currently our company is downsizing to building multi family homes onlySo a large portion of our work force is missing and those left are over loaded I hope to have everything resolved for the [redacted] 's in the next weeksThank you [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received, your complaint will be closed Administratively Resolved] Revdex.com, I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below I contacted the Revdex.com earlier this year to help get our house closer to being finishedCopper Basin came in July to finish one service and we haven't heard from them sinceWe submitted our day in a timely fashion and then our year warranty on 11/12/I have emailed this business several times and left a voicemailWe are coming up on our year and we still have yet to have the items on our list addressedThis has been a real nightmare and I would like to have everything completed in order to be completely finished in having to deal with this companyI feel that its wrong as a company to have someone that paid for a service to have to continue contacting the Revdex.com in order to have the service completed.I would like to have Copper Basin complete our list in a timely manner so we no longer have to work with this business againThey will need to work around our schedules due to time passing and us having to be homeI do not care that they have downsized and cannot keep up with the amount of workMy home is my priority and have paid for a service that has yet to be completed almost a year later.Here are all the dates that we have attempted to contact Copper Basin this year1/21/15, 1/30/15, 2/20/15, 5/21/15, 7/15/15, 7/16/15, 7/20/15, 9/29/15, 11/12/15, 12/3/15, 12/11/and 12/14/We have all emails savedCopper Basin responds asking us for our warranty lists and thats itWe've sent several emails as you can see and have had questions along the way Regards, [redacted]
Revdex.com,I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below.I have attached four documents above and I have more evidence that I can provide if neededI have a brief explanation of the documents belowThe reason I do not accept the Copper Basin's response is that I have all the documentation showing we have been trying to get this project transferred to White DiamondAs you can see, Copper Basin's Addendum #contract has a lot of ambiguity in regards to the closing dateRarely with new construction things go as planned and their are often delaysCopper Basin has included this language in Addendum #and I find it very dis-concerning the company who included the ambiguous language is now trying claim the original closing date marks the expiration of the contract In regards to them not knowing they still had my deposit, sorry this company has been around the block too many times to overlook this or maybe they did still know because we have been trying to move the contractWhich again proves my point that the contract is not expired I have had a horrible experience with Copper BasinThey and their attorney are very hard to get a hold of and they take weeks to reply back to emails or phone callsI have spend unexpected expenses by hiring an attorney to try and get this contract moved over to White Diamond and they are now claiming the contract is expiredSo now all my attorneys fees were not necessary...?? I hope my experience can help warn others who may think about working with this business Attachments: Letter From CB states they will complete all home they are currently under contract for Addendum #shows the originally closing date of May 13th but also has language in the contract stating the builder may have to push back closing date due to various circumstances Paul D [redacted] email on August 17th shows that if the contract was expired why are the attorney's working together to put together a mutually agreed upon transfer to White Diamond? Paul D [redacted] assignment contractI have attached the latest assignment contract but my attorney said it still needed a few more things before it could be mutually agreed uponWe have not heard from Paul since this latest transfer contract Please feel free to contact me if you need any additional information.Regards, [redacted] ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***
Thank you for re-sending this to meI sent this email to [redacted] I have been told by the Trim company they are completing all open issues in the next two weeks and the painters are getting all open orders completed as well However they are working on a Friday schedule As in, completing warranty work on Fridays, in an attempt to complete all the open order they have for us, which is a rather large amount I have sent the [redacted] 's a list of all the work orders we have requested for his home, and have asked him to please let me know where we stand on all of them Currently our company is downsizing to building multi family homes onlySo a large portion of our work force is missing and those left are over loaded I hope to have everything resolved for the [redacted] 's in the next weeksThank you [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received, your complaint will be closed Administratively Resolved] Revdex.com, I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below I contacted the Revdex.com earlier this year to help get our house closer to being finishedCopper Basin came in July to finish one service and we haven't heard from them sinceWe submitted our day in a timely fashion and then our year warranty on 11/12/I have emailed this business several times and left a voicemailWe are coming up on our year and we still have yet to have the items on our list addressedThis has been a real nightmare and I would like to have everything completed in order to be completely finished in having to deal with this companyI feel that its wrong as a company to have someone that paid for a service to have to continue contacting the Revdex.com in order to have the service completed.I would like to have Copper Basin complete our list in a timely manner so we no longer have to work with this business againThey will need to work around our schedules due to time passing and us having to be homeI do not care that they have downsized and cannot keep up with the amount of workMy home is my priority and have paid for a service that has yet to be completed almost a year later.Here are all the dates that we have attempted to contact Copper Basin this year1/21/15, 1/30/15, 2/20/15, 5/21/15, 7/15/15, 7/16/15, 7/20/15, 9/29/15, 11/12/15, 12/3/15, 12/11/and 12/14/We have all emails savedCopper Basin responds asking us for our warranty lists and thats itWe've sent several emails as you can see and have had questions along the way Regards, [redacted]
Revdex.com,I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below.I have attached four documents above and I have more evidence that I can provide if neededI have a brief explanation of the documents belowThe reason I do not accept the Copper Basin's response is that I have all the documentation showing we have been trying to get this project transferred to White DiamondAs you can see, Copper Basin's Addendum #contract has a lot of ambiguity in regards to the closing dateRarely with new construction things go as planned and their are often delaysCopper Basin has included this language in Addendum #and I find it very dis-concerning the company who included the ambiguous language is now trying claim the original closing date marks the expiration of the contract In regards to them not knowing they still had my deposit, sorry this company has been around the block too many times to overlook this or maybe they did still know because we have been trying to move the contractWhich again proves my point that the contract is not expired I have had a horrible experience with Copper BasinThey and their attorney are very hard to get a hold of and they take weeks to reply back to emails or phone callsI have spend unexpected expenses by hiring an attorney to try and get this contract moved over to White Diamond and they are now claiming the contract is expiredSo now all my attorneys fees were not necessary...?? I hope my experience can help warn others who may think about working with this business Attachments: Letter From CB states they will complete all home they are currently under contract for Addendum #shows the originally closing date of May 13th but also has language in the contract stating the builder may have to push back closing date due to various circumstances Paul D [redacted] email on August 17th shows that if the contract was expired why are the attorney's working together to put together a mutually agreed upon transfer to White Diamond? Paul D [redacted] assignment contractI have attached the latest assignment contract but my attorney said it still needed a few more things before it could be mutually agreed uponWe have not heard from Paul since this latest transfer contract Please feel free to contact me if you need any additional information.Regards, [redacted] ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***