Copper State Home Builders

My name is Alex Wang, the home owner of property [redacted]. Since middle of June the master bathroomon the second floor had a leakageissue. Therefore we found CopperStateHome Builders and decided tolet them repairthe problem. The job started two weeks and they got the first check in the amount of $2501.45. After they had received the first check they suddenly stoppedthe job and never saw the workers comeback. We have contacted them a number of times via phone and never got a straight answerwhether they would be coming back to finish the job they had started.Whenthey asked for morepayment we certainly refused to pay them because the job was not finished. They left the master bathroom a mess, with no toilets installed shower not completed and no floor tiles. This caused a lot of incontinence stress to my family. After a few months contacting Copper State we were very disappointed and we were trying to find another company to finish the job.Soon in October we had received a notice from a law firm that was hired by Copper State that they were to give us 20 days to pay off the balance that we owed them. If

this was not paid in full they were goingto put a lien on my property. After that a week later we received letter and calls from a collection agency that said they need to collect $3996 for Copper State(the agent name is Stanley [redacted])I told him the bathroom was not functioning and when they come and finish the job I will pay off the balance. Later CopperState builder called sayingthey will finish the job and second day later Robia came and I showed him all the damages they made and that they shouldbe fixing all the damages. Robin said i'll collectall the money that insurance paid, itold him since thejob started I was nevertold the estimate price,he said the total is $3996. Then isaid wellcheck for $3000. He said another $900 something still coming. I agreed i'll pay all the money after they get all the job done and fix all these damages. After he left two days later he called back saying we have to pay collection fee of 30% which was $1300.

I told him don't come i'm not going to pay that collection fee, now I really don't know what the next step is. I want to ask Revdex.com to help us, we still need to complete the leaking issue and repair all the damages they made in my bathroom. Enclosed is all the pictures and info for you reference, thank you very much for your  time.

My rental property had a tub pipe broken inside drywall and master bedroom closet had mold. I called ASAP Plumbing to fix it. Plumber said the drywall might contain asbestos material and needed home builder to open the drywall first. So plumber recommended Copper State Home Builders right on site via phone conversation. Because it was urgent issue that tenants could not stay in the house anymore, I agreed immediately on the phone and had no chance to look at any info regarding Copper State Home Builders. About 1.5 hr later, the owner of Copper State Home Builders arrived. He said they would start the dryout and abatement work immediately. In the evening they delivered dryout equipment and I signed the authorization paper work and emailed to their office. I was wondering when they would start and finish soon because tenants had to stay in hotel for a while. James from Copper State Home Builders texted me "Ask for Eric". Next day in the morning I called Eric and told my name and property address and asked when it would start. He was very very rudely replying "I don't who you are", so conversation stopped. A guy from Copper State Home Builders emailed me to start asbestos test. About a couple days later, a verbal result came out: positive. So the information followed was to remove the drywall material first. Since then I could NOT communicate with Copper State Home Builders any more. No matter how many times I emailed them, called their office, even texted the owner directly, they didn't express anything regarding the drywall removal. Especially since they dropped the dryout equipment, they NERVER turned the equipment on! About 5 days later, it WAS my tenant called Copper State Home Builders to pick up their equipment for doing nothing inside the house. I and tenants were frustrated and waiting for about 2 weeks. I finally realized that for some reason they quitted! Eventually I decided to get another home builder company to do the restoration work as soon as possible because my tenants were suffering a lot during the difficult period of time. Another home builder company responded very quickly and started work immediately. After all the work of plumbing and restoring drywall in bath and closet being done WITHOUT Copper State Home Builders, it was ONE AND HALF MONTH later, all of sudden Eric from Copper State Home Builders emailed me invoice for payment! Three people from Copper State Home Builders keepped email me for payment! The owner left message on my phone and threatened putting a mechanics lien on my property so I couldn't sell it in the future. James from Copper State Home Builders texted me on Mar 17th "We have filed a Mechanics lien on your property as well as being placed into collections.We will be contacting your renter as well to inform them of the situation". On the invoice they sent me, the date of broken pipe damage and work they claimed finishing WAS COMPLETELY WRONG!!! It was AFTER another home builder company finished the work. I do hope Revdex.com review will help stop this kind of business behavior: rude, dishonest and hostile !

Thank you for reaching out to us regarding this home. Yes, we are the hired contractor for this Restoration project with contract in tact for the repairs as well as the mitigation. Construction was going and moving along until we reached out to the insurance company for a repair supplement on the...

shower door. We stopped work at that time to make sure it would be covered by the insurance company before we re-installed the shower door. The old door was not in the best shape to be re-installed. We submitted a supplemental request to the insurance company, which began the waiting game. The insurance company was non-responsive, but we maintained contact with the homeowners son, Jon Chow. We received an email from Jon on September 9th, shortly after hearing from Jon himself, that the repair supplement we requested from the insurance company, was not going to be awarded to the claim. From that day until now, we reached out to Mr. Jon Chow via email, phone messages and text messages to have him schedule with us to complete the project. It was not until October 31st that we received a letter from a possible attorney of theirs regarding the home. I reached out to the attorney and since then, we are scheduled together for a walk through on the home, to see what needs to be done for completion, on this coming Friday @ 8:00 am. Once the walk through is completed with the homeowner, we will address scheduling to get the home completed of repairs. In reference to the money that has been paid out so far on this home, the money received so far has been directly from the Insurance company for the Water Mitigation portion of the claim, and that is all. Those funds are separate from the repair funds. 
So as you can see, we are finally working with and alongside the homeowners to get these issues resolved right away. Thank you very much and have a nice day!

Copper State has completed the repairs for the homeowner and constant communication has been restored. Copper State will be paid in full for our services here in the next 1-2 business days from the homeowner and they are happy with the completion. Copper State were also previously and currently in talks with the Collections agency to cancel the calls/communication with this homeowner. Copper State and Alex Wang have worked out our communication and again, the home is fully restored. If you have any other questions, please feel free to reach out to us. Thank you very much and feel free to contact the homeowner for this verification as well. Have a nice day!
Jason H[redacted]Client Relations Manager

My opinion this company is unethical and will try to charge you the maximum fees under your insurance plan. Beware of the scheme to lure you in and charge you for things you did not approve after the fact. If you disagree they will tell you a lien will be placed against ypur house so you have to pay it. They want to charge you the most money they can without you realizing what is happening. Avoid this company.. They tell you they have a Revdex.com rating but they do not. Angry and cheated in Mesa.

This is a response for the duties performed on your house on 4/15/14. As a courtesy to c.n.j. Plumbing we perform a free service call to their clients in case of water damage. On all our jobs it is are technicians responsibility to inform all the homeowners of the whole process of a water claim which in some cases can be confusing for people who have not gone through it before and I'm sorry if [redacted] did not explain it well enough to you.  The only reason your claim was not approved was because mold is a sign of owner neglect. That does not mean there is not a issue there that needs to be addressed and I will attach pictures that will show the other experts that there was definitely live mold spores in the garage. We take mold very seriously and all of our techs are certified in water, mold, and asbestos. You have to dry out the contaminated are and are required to have a test before you start extracting the area of the mold. I have the original copy of signed contract  if you need it for records. I apologize you do not have a copy. As far as the billing, a mold abaitment for a job your size usually around the 3 to 4 thousand range. I wrote up a invoice for the project as if we did the mold abaitment and 30% of that price is $1100. We would never charge for work not performed and the extra fan was strictly a typo. I do apologize for all the inconvenience and hope we can settle the issue as soon as possible.  Thanks again

This job was completed on 11/11 after a minor set back due to the wrong shower glass door being ordered/shipped from an outside vender. I have spoken with the homeowner and we will be scheduling a final walk through in the coming week. As far as I know, there are no problems with craftsmanship. The...

communication has always been there between Copper State and this customer. Thank you for your time and help in the resolution process. Have a great day!

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I am very sorry but we don't understand this reply. They were suppose to reply to the attachment which is the final bill they sent to us. We have agreed to pay 212.00 and they never responded to that request. We refuse to pay for items that should not have been done without and estimate prior to work or approval from our insurance company. They have also said that we took down the items before their tech showed up to pick all their supplies, which is false. If that were so, then they should not have charged us for take down fee.We never received a copy of the contract.  They sent one by email that was a picture off of the phone and I can't read it. Regards,[redacted] and [redacted]

Here is a invoice for the [redacted] parks project if we would have been able to continue. As far as the extra fan in the first invoice. In most cases when we drop off equipment for the night we put in one dehumidifier and two air movers to get a good start on the project. Despite the extra air mover the...

original invoice was well below the 30% for the breach of contract. I have a copy of original contract with all necessary signatures to start the project. Please contact me with any questions. Thanks

I would not recommend this company. I did not have a positive experience. I think they were not to take "every" penny of the money the insurance company was paying without doing the actual service. I was billed for things that were not done or left uncompleted.
They were excellent when they first came out and were quite the "smooth talkers" but did not perform as I was told.
I would NEVER recommend this company to anyone. Please use extreme caution if you deal with these people.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted].  After weeks of no contact, I find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Review: [redacted], my home warranty insurance, sent out the company to work on my damaged hot water heater. The company, in turn, sent out CSC company to come take care of remediation and restoration at my property. They came out on 4/15/14 around noon. Without any comment regarding insurance, payment, or liabilities, Their tech set up containment, humidifier, and one fan for drying. He had me initial and sign a contract assuming that my insurance would cover the loss. He did not leave me a copy and assumed I made a photocopy of his paperwork. I was told by [redacted] that my insurance company would not cover this loss. To assume that one will pay for work being done without any discussion as to what was being done is ludicrous! I have sense then taken counsel with other reputable companies within the restoration field and have learned that the work being performed is not being performed to the industry's standard. Ex: Dry out was attempted to be performed prior to the walls being opened or drilled for air circulation. The microbial spray was sprayed onto live existing mold and left with the assumption that it would be sufficient. The equipment was activated before the remediation took place thus giving the appearance to me and the insurance company, that your company was trying to collect for services that were not warranted. The remediation should not even have been started without insurance approval!!! This was confirmed by the insurance agent at [redacted]. Due to the improper procedures, I will not assume any financial liability for the services performed. All the equipment was shut off. The Company, CSC, came and picked up their equipment since your services are no longer needed or wanted! I was not satisfied with the performance or attitude of their company that have been rendered so far. At this point, I would not recommend their company to anyone else who is needing similar services. If you have any further questions, feel free to contact me.

CSC sent this to me 4/30/2014:

Sent a phone picture of the contract because I never received one and a bill.

Hello Lisa

Since you had us remove the equipment and decided to do work yourself on removing the mold we charged you for what we had into project with technician hours and equipment placed .

Kind Regards,

I sent to them after they sent the following:

The amount that we agree to pay for, is the set up and take down of the equipment (212.97). Copper State Construction(CSC) assumed that insurance was going to take care of this whole matter. You also lead me to believe that I had nothing to worry about. [redacted] also knew I never had a claim before and had no idea what was suppose to happen. We feel you took total advantage of the situation and it didn't work out for us and now WE have to pay for you assuming before waiting. You should have waited for agent from my home owners to come out and inspect and he would have told you what he told me, He didn't think there was any mold. Thus the reason the insurance denied the claim as you determined it should have been performed. The pictures that I sent to [redacted], proved that there was no mold as CSC assumed there was. So you did this work in haste because you thought you had a client that was going to pay either way. I am not saying that we are denying any responsibility for the work that your company performed. However, the charges that you sent to me are not valid. I will not take any action toward payment until I receive a legitimate copy of my contract, a emailed picture sent from your phone is not a valid copy of the contract. It was not and is not my responsibility to make my own copies of the contract. This just further shows the lack of professionalism that has continued through the entire process. Once I receive a formal copy of the contract I will then arrange to make payments for the work that was necessary to perform. It is left for you to prove the legitimacy of the items that were performed and make sure that it is correct on the billing. Example you said I had 2 blowers and yet there was only one. According to industry standard the dehumidifier and blower should not have even been put onsite until the walls were opened. According to other professionals in this industry and the industry standard the dehumidifier and blower have no affect until they can penetrate the walls. [redacted] stated that the dehumidifier collected water. I want to be clear, the dehumidifier would have collected water in any location unless it was a zero humidity environment. I would need to see the before and after moisture report before I would be willing to pay for either of these items. I hope this has been helpful with your understanding of where I am coming from. We are willing to pay for all the work that was necessary but not everything was necessary.

We are sorry for this whole situation but I have learned a lot in this situation, we sincerely hope you did too.

[redacted] and [redacted]

CSC sent this morning:

We can not provide a dry log for you , because when my tech arrive you already took down the plastic barrier and started the work your self. You had mushrooms growing out of your platform which is a indication of a slow leak for 6months to a year to activate spores. We where looking out for your best interest to check coverages. You canceled the contract read the contract page 4 line 10 if you refuse to pay we will lien your house .

Kind regards,Desired Settlement: We wish to pay for services performed only 212.00

We have sent following today:

*I have no report from the beginning about moisture.

*You can't lien on work you did not perform.

*You billed for two fans when one was used.

*You also are incorrect about the containment being taken down, if I did take it down,(which I did not), before your tech arrived, then you are charging me again incorrectly. This just goes to show me once again how unprofessional you are and don't even have correct information about what your tech has done.

*The mushrooms spores were dry.

*As for the contract, I don't even have a hard copy of it.

I understand your position. However, I need you to address the issues I stated in my last email I sent you. You ignored most of the issues I wanted address. I am restating that I am not refusing to pay for the work performed correctly, I just need to be settled on what work was done correctly before we pay. Please address my issues and concerns so we can get this settled.

Business

Response:

Here is a invoice for the [redacted] parks project if we would have been able to continue. As far as the extra fan in the first invoice. In most cases when we drop off equipment for the night we put in one dehumidifier and two air movers to get a good start on the project. Despite the extra air mover the original invoice was well below the 30% for the breach of contract. I have a copy of original contract with all necessary signatures to start the project. Please contact me with any questions. Thanks

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I am very sorry but we don't understand this reply. They were suppose to reply to the attachment which is the final bill they sent to us. We have agreed to pay 212.00 and they never responded to that request. We refuse to pay for items that should not have been done without and estimate prior to work or approval from our insurance company. They have also said that we took down the items before their tech showed up to pick all their supplies, which is false. If that were so, then they should not have charged us for take down fee.We never received a copy of the contract. They sent one by email that was a picture off of the phone and I can't read it. Regards,[redacted] and [redacted]

Business

Response:

This is a response for the duties performed on your house on 4/15/14. As a courtesy to c.n.j. Plumbing we perform a free service call to their clients in case of water damage. On all our jobs it is are technicians responsibility to inform all the homeowners of the whole process of a water claim which in some cases can be confusing for people who have not gone through it before and I'm sorry if [redacted] did not explain it well enough to you. The only reason your claim was not approved was because mold is a sign of owner neglect. That does not mean there is not a issue there that needs to be addressed and I will attach pictures that will show the other experts that there was definitely live mold spores in the garage. We take mold very seriously and all of our techs are certified in water, mold, and asbestos. You have to dry out the contaminated are and are required to have a test before you start extracting the area of the mold. I have the original copy of signed contract if you need it for records. I apologize you do not have a copy. As far as the billing, a mold abaitment for a job your size usually around the 3 to 4 thousand range. I wrote up a invoice for the project as if we did the mold abaitment and 30% of that price is $1100. We would never charge for work not performed and the extra fan was strictly a typo. I do apologize for all the inconvenience and hope we can settle the issue as soon as possible. Thanks again

My opinion this company is unethical and will try to charge you the maximum fees under your insurance plan. Beware of the scheme to lure you in and charge you for things you did not approve after the fact. If you disagree they will tell you a lien will be placed against ypur house so you have to pay it. They want to charge you the most money they can without you realizing what is happening. Avoid this company.. They tell you they have a Revdex.com rating but they do not. Angry and cheated in Mesa.

Review: I had a water leak in bathroom and filed a claim through my insurance. This company started work then after getting the insurance money, company has not finished my bathroom. They have received all the insurance money and will not return my email or phone calls. I am stuck with an unusable shower. This company will not communicate with me. I would like my shower finished.Desired Settlement: Finish what you started ASAP.

Business

Response:

This job was completed on 11/11 after a minor set back due to the wrong shower glass door being ordered/shipped from an outside vender. I have spoken with the homeowner and we will be scheduling a final walk through in the coming week. As far as I know, there are no problems with craftsmanship. The communication has always been there between Copper State and this customer. Thank you for your time and help in the resolution process. Have a great day!

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted]. After weeks of no contact, I find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Review: I had a leak in my kitchen that caused water damages. I made a homeowner's claim with [redacted] Insurance. While [redacted] was still investigating whether or not the damages would be covered, the adjuster said that only the dry out would be covered but he was not certain that the damage to the counter underneath my sink would be covered. My adjuster tried 2 times to meet with the people from Copper State Construction to go over the damages and the Copper State Construction employees were a "no show" each time. They finally sent an employee to my house to set up the dry out fans. Without my permission and I believe in an attempt to collect what would be a very lucrative insurance check, the employee purposely broke off both of my cabinet doors under the sink. I was in another room when he did this and when I asked him what happened he said "don't worry this is what is going to get you brand new kitchen cabinets". I was stunned! What a crook! I believe this is how they train their employees to create more damage so they can get their hands on insurance money. Well in my case, [redacted] denied my claim and Copper State Construction had the nerve to not only bill my for damages they caused to my property, but also put a Mechanics Lien on my home. Their bill was just under $1,920.67 and I am out of pocket $1,100 for the cabinet repair; $280 for a plumber to remove and replace the appliance under the sink so that the wood work could be done. Also, in anticipation of insurance money, Copper State Construction taped a "M.A.S.H" unit type plastic barrier around my whole kitchen peninsula. They used the heaviest grade thickest plastic attached it to my kitchen ceiling and walls using DUCK TAPE and STAPLES to hold it up (versus using light plastic and painter's tape). When my insurance adjuster saw that he said he has been in the business for 20 years and that the M.A.S.H unit was "over kill". So when the tape and staples had to be removed the paint was pulled off the ceiling and walls and the staples left me with drywall damage. So I had to pay a painter to paint my kitchen, adjoining family room and ceilings $2,500. Copper State's "dry out" cost me $5,800 out of pocket. These people are criminals. DO NOT USE THIS COMPANY you will live to regret it and essentially PAY THEM to destroy your property!Desired Settlement: Refund the Bill I paid them "in protest" for $1920.67

Reimburse me for the out of pocket repair bills to the damages they caused at my home

$2,500 for painting and drywall repairs

$1,100 for repairs to my damaged cabinets

$280 for Plumber to remove and replace dishwasher and garbage disposal

Total amount in demand is $5,800.67

My rental property had a tub pipe broken inside drywall and master bedroom closet had mold. I called ASAP Plumbing to fix it. Plumber said the drywall might contain asbestos material and needed home builder to open the drywall first. So plumber recommended Copper State Home Builders right on site via phone conversation. Because it was urgent issue that tenants could not stay in the house anymore, I agreed immediately on the phone and had no chance to look at any info regarding Copper State Home Builders. About 1.5 hr later, the owner of Copper State Home Builders arrived. He said they would start the dryout and abatement work immediately. In the evening they delivered dryout equipment and I signed the authorization paper work and emailed to their office. I was wondering when they would start and finish soon because tenants had to stay in hotel for a while. James from Copper State Home Builders texted me "Ask for Eric". Next day in the morning I called Eric and told my name and property address and asked when it would start. He was very very rudely replying "I don't who you are", so conversation stopped. A guy from Copper State Home Builders emailed me to start asbestos test. About a couple days later, a verbal result came out: positive. So the information followed was to remove the drywall material first. Since then I could NOT communicate with Copper State Home Builders any more. No matter how many times I emailed them, called their office, even texted the owner directly, they didn't express anything regarding the drywall removal. Especially since they dropped the dryout equipment, they NERVER turned the equipment on! About 5 days later, it WAS my tenant called Copper State Home Builders to pick up their equipment for doing nothing inside the house. I and tenants were frustrated and waiting for about 2 weeks. I finally realized that for some reason they quitted! Eventually I decided to get another home builder company to do the restoration work as soon as possible because my tenants were suffering a lot during the difficult period of time. Another home builder company responded very quickly and started work immediately. After all the work of plumbing and restoring drywall in bath and closet being done WITHOUT Copper State Home Builders, it was ONE AND HALF MONTH later, all of sudden Eric from Copper State Home Builders emailed me invoice for payment! Three people from Copper State Home Builders keepped email me for payment! The owner left message on my phone and threatened putting a mechanics lien on my property so I couldn't sell it in the future. James from Copper State Home Builders texted me on Mar 17th "We have filed a Mechanics lien on your property as well as being placed into collections.We will be contacting your renter as well to inform them of the situation". On the invoice they sent me, the date of broken pipe damage and work they claimed finishing WAS COMPLETELY WRONG!!! It was AFTER another home builder company finished the work. I do hope Revdex.com review will help stop this kind of business behavior: rude, dishonest and hostile !

Review: This is an email I sent to them:

Primary

Hello Sir my name is [redacted]. I had recently dealt with your company and had an awful experience. I had a pipe break well over a month ago in my kitchen that required dry out and a pipe to be capped. Copper State dispatched [redacted] who came with a demo/dryout team. They removed the kitchen counter,sink,dish washer for it was where the leak took place. In doing so broke a tile (that was never fixed) while taking out the kitchen cabinets. Well after that the office lagged on on communication with [redacted] and myself. I would call and get runaround after runaround. I finally had enough last week and contacted [redacted] and had a three way conversation with [redacted]. [redacted] is rude and has zero customer service skills. Shortly after doing so my last conversation with [redacted] was me being released from my contract. That was Monday 24th of August 2015. I still haven't received my $500 dollars that went towards my deductible or any money have my tile replaced. I gave you the short version of all these events. Is this how you conduct business? You have kids and a family. I have kids as well and no kitchen for over a month is not fun. Your office needs a class in business 101 or multi tasking. Customers come first and I did not. I would like my deductible back of $500 and some monies to have the tile replaced. Thank you for your time sir.Desired Settlement: Refund of $500 insurance deductible and monies for destroying tile while taking cabinets out. Find a match for the tile and replace it.

What promised to be remodel of my kitchen and bedroom, turned out to be a new version of the Nightmare Before Christmas!

Damages caused by a broken water pipe, required a sink cabinet rebuild, replacement of a partial wall, replacement of tile and carpet, along with repainting of the bedroom and kitchen. The supervisor kept telling me I should "go after the insurance adjuster and demand more money for the repairs". This made me very uncomfortable and frustrated. Allstate has always been more than fair and quick to respond.

The guys that did the work were certainty not professionals! Gaps in the tile, leaving some areas unpainted, and baseboards left cut too short, were some of the problems. After two weeks of anguish and complaining about specific repairs not being done or being done horribly wrong, I am not allowing them back in my home!

The supervisors will be coming for a final walk through of the work done, I am telling them that I will have to go back over many areas and finish the job correctly. I am also going to insist on a discount for shoddy workmanship.

Their customer service skills need a lot of improvement also. Voice messages I left were ignored and not returned. Every time I complained about bad work they talked over me and kept saying "we will make it right" and them left without really letting me explain.

Terrible workmanship, awful customer service, pressure to insist on unrealistic demands from the insurance company all made this experience more stressful experience.

Can we say MAJOR UGH!!! Oh how I wish I had read reviews prior to hiring this company. Agree wholeheartedly with all the others talking about their utter lack of professionalism, inability to do quality work, along with the entire length of time to get what should have been a 1-2 week project over 6 weeks. As if the process of working with them wasn't painful enough, they then harassed me for their final payment one day after the work was done, and threatening legal action if not paid within 2 weeks of the project finishing. They then kept harassing me via phone and emails, threatening to put a lien on my home for $250 for concrete that never even got poured (as verified by THEIR subcontractor). They lie, cheat and basically strong-arm you every step of the way once you sign the contract. DON'T GO THERE to anyone considering them - seriously, WORST EXPERIENCE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Copper State has the best customer service in this industry! They know that your house being torn apart and flooded is a difficult time for any home owner and they took the stress for me! They set up plastic walls to keep the rest of my home semi livable and practically dust free! While there were delays with my insurance company; they were there to answer any questions I had. I will always count on Copper State when I have an emergency restoration situation. Thank You!