Coquette, LTD.

Initial Business Response /* (1000, 5, 2015/12/29) */
re case # XXXXXXXX
We sympathize with our customer that coming back with repairs is not in anyone's best interestThe warranty that came with the car does not cover said water leaks but we have tried at no charge to the customer to help with
thisIt was a good will gesture on our part even though its not covered by the warrantyThe warranty does have a $deductible for covered repairs and that's what was charged to said customerWe had an appointment set for December to try to help with this and the customer missed their appointment
Initial Consumer Rebuttal /* (3000, 7, 2016/01/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The first time I took the car ** who was the service person told me that they couldn't find anything, then just recent I had to take my car, which by the way I live in Bloomington Illinois an hour awayThey never told me that leakage wasn't with the warranty But you sold me a car telling me that everything on the car was checked and confirmed which was dishonesty I was without a car for almost a week, they already knew I lived out of town, but to lie to me the first time they couldn't find anything then but never said anything about the warrenty did not cover