On 9-17-I placed an order with Corbin for a rear seat and back rest and received the order on 10-28- This particular seat is for a GSX1300R "Hayabusa"It has a tube that is used inside the fiberglass saddle that holds the rear back rest to the seat via a post and pin configurationThe post from the rest slides into the tube in the rear of the seat and is fastened with a set screwThat would be great if the tube inside the pan was straightMine is offset and as a result the rear back rest sits at a very odd angleIf someone were to sit on it the pad would hit the passenger right in the kidneyI haven't even bothered to put it on the bike The crooked support is one thing but then whomever had to drill the hole for the set screw to hold the thing together took a shot in the darkOne drill attempt missed the support entirely, the second seemed off the mark and then I found a third hole hidden underepoxy?? This pan looks like swiss cheese This is the beginning of a very frustrating "ride", one that I paid $for altogether They do not respond to any emails, even the "Customer Service" email posted on their websiteNo responsePeriod Calls are met with being put on hold then disconnected I was contacted by one individual stating he was from this company only to not hear from him again after I sent the pictures he requested On only one occasion when I called I managed to talk to someone and I was informed that the pan is defective and the seat would have to be returned and redone but I would have to pay to get it recovered? Huh, its a factory screw up? Why should I have to pay to fix that plus shipping? They put me on hold and within seconds I was disconnectedAny and all calls since then have resulted in a similar "put on hold/disconnection" scenario with no answers to be found This company seems to know what Customer Service is, it simply does-not-exist
On 9-17-I placed an order with Corbin for a rear seat and back rest and received the order on 10-28- This particular seat is for a GSX1300R "Hayabusa"It has a tube that is used inside the fiberglass saddle that holds the rear back rest to the seat via a post and pin configurationThe post from the rest slides into the tube in the rear of the seat and is fastened with a set screwThat would be great if the tube inside the pan was straightMine is offset and as a result the rear back rest sits at a very odd angleIf someone were to sit on it the pad would hit the passenger right in the kidneyI haven't even bothered to put it on the bike The crooked support is one thing but then whomever had to drill the hole for the set screw to hold the thing together took a shot in the darkOne drill attempt missed the support entirely, the second seemed off the mark and then I found a third hole hidden underepoxy?? This pan looks like swiss cheese This is the beginning of a very frustrating "ride", one that I paid $for altogether They do not respond to any emails, even the "Customer Service" email posted on their websiteNo responsePeriod Calls are met with being put on hold then disconnected I was contacted by one individual stating he was from this company only to not hear from him again after I sent the pictures he requested On only one occasion when I called I managed to talk to someone and I was informed that the pan is defective and the seat would have to be returned and redone but I would have to pay to get it recovered? Huh, its a factory screw up? Why should I have to pay to fix that plus shipping? They put me on hold and within seconds I was disconnectedAny and all calls since then have resulted in a similar "put on hold/disconnection" scenario with no answers to be found This company seems to know what Customer Service is, it simply does-not-exist