I used the Senior Health Care services of VaughnGage for over years, paying them monthly at the published ratesLast October I advised the VG President, Asheva ***, that I had some concerns with service and was stopping my use of VGPer my signed agreement with them I then requested a refund of the $I paid them as a refundable deposit to reserve a spot in the program
The initial response was that the deposit was not refundable because they changed their agreements (which I have never seen nor signed/agreed to)After I sent them a copy of my signed
Agreement they reluctantly agreed and promised to send my the $After waiting over a month I reminded them and again was promised the check would be sent Now after another or weeks they have not sent the check and refuse to return email messages or phone callsI have tried to contact them via phone, email, and their website, all unsuccessful
I used the Senior Health Care services of VaughnGage for over years, paying them monthly at the published ratesLast October I advised the VG President, Asheva ***, that I had some concerns with service and was stopping my use of VGPer my signed agreement with them I then requested a refund of the $I paid them as a refundable deposit to reserve a spot in the program
The initial response was that the deposit was not refundable because they changed their agreements (which I have never seen nor signed/agreed to)After I sent them a copy of my signed
Agreement they reluctantly agreed and promised to send my the $After waiting over a month I reminded them and again was promised the check would be sent Now after another or weeks they have not sent the check and refuse to return email messages or phone callsI have tried to contact them via phone, email, and their website, all unsuccessful