Core Advisory Group Svcs LLC

We have a slippery character on our handsHere is the information I have researched since the original complaintPTW, [redacted] is NOT the correct company for this complaintAny bad marks you gave them on this complaint should be stricken from their record.RE: Core Advisory Group SvcsLLC Business Start Date: 03/30/2016Owner: [redacted] Emails: [redacted] Office Number: [redacted] [redacted] Office Direct: [redacted] Current Physical Address: [redacted] Virtual Offices: [redacted] & [redacted] Company Websites: [redacted] Orange County Clerk Recorder’s Office “Fictitious Name” Orange County, California [redacted] “Search” Core Advisory Group Utah Business Entity Search [redacted] “Search” Core Advisory Group - note [redacted] there is two Core Advisory Group listed; Core Advisory Group, LLC (not active) Core Advisory Group Svcs, LLC (active) opened 04/01/- [redacted] Mr [redacted] has a profile on Business Consumer Alliance site: [redacted] Mr [redacted] former company “Colleagues in Law”: [redacted] *note both company offer the exact same services offering loan modification services and collecting advance fees from consumers here in California He is also in the process of changing company name to “Consumer Dispute Group” [redacted]

Refund Issued, Client Satisfied

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I am not a part of a business disagreement I am someone that lost my husband and my home I was looking for help in keeping my home I did not have the money ($3650.00) to just give away Please send me information regarding how to contact your company so my refund may take place I will provide any and all information needed for the company to provide me with a refund.Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

On 12/19/it was determined that a refund was due Client accepted and the file has been closed

Hello, The consumer in this complaint has accepted our refund offer and we will be sending the refund via fedex tomorrow. Can you please update our profile. Thank you

We have offered Ms. [redacted] a full refund in the amount of $3838.  We attempted to assist her with her dispute, but due to the fact that her ex-husband was listed on the paperwork and the fact that he refused to cooperate we were delayed in moving the case forward.  We were attempting to...

work things out with Ms. [redacted] through our reconciliation process but instead she filed complaints against our organization.  I am aware that your office has been receiving a number of complaints appearing to be from ordinary consumers.   However, I also recently learned that most of these complaints are being generated by the efforts of a former business associate, [redacted].  He is the sole owner of [redacted].   His address is [redacted]. This series of complaints you are receiving arise out of a business disagreement with Mr. [redacted] from late March, 2016.  Mr. [redacted] he left the business and most of his former clients.  As a consequence, a new business was created with a similar name, Core Advisory Group Services, LLC, so as not to abandon the existing consumer clients.  When Mr. [redacted] realized that most of the clients would not transfer their business to him, he began using stolen and/or misappropriated customer lists (it even appears he recently hacked into the business computers to get current information) to create a direct campaign of disinformation posing as a pretend “consumer group.” To conduct this campaign, Mr. [redacted] has been sending out numerous emails, text messages, posting personal information of his former associates on the web, and making repeated communications to his former clients telling them that they have been “scammed” or somehow taken advantage.  He then offers to make complaints to your office posing as the consumer with his apparent goal to convince these clients to leave and hire his new business.  I was recently forwarded an email from him offering to write, make, and submit complaints directly with your office on behalf of anyone willing to go along with his scheme.  His harassment campaign has been so incessant that I personally was issued a restraining order against Mr. [redacted] by the Orange County Superior Court in case number [redacted] When Ms. [redacted] contacted our office directly a review was made of his situation was made.  Her information was unlawfully taken by Mr. [redacted] as part of his data breach and as such it was determined that a full refund should be issued.  A check in the amount of $3,838.00 was sent to Ms. [redacted] at the address she listed in this complaint. I hope this helps to resolve the matter and explain why you are getting the number of complaints that your office is receiving.  Thank you for the opportunity to address these issues.

I have attached  a copy of my contract. I haven't received any refund yet and would like to see my refund soon.

We have a slippery character on our hands. Here is the information I have researched since the original complaint. PTW, [redacted] is NOT the correct company for this complaint. Any bad marks you gave them on this complaint should be stricken from their record.RE: Core Advisory...

Group Svcs. LLC Business Start Date: 03/30/2016Owner: [redacted] Emails: [redacted] Office Number: [redacted]  [redacted]
Office Direct: [redacted]
Current Physical Address: [redacted]
Virtual Offices: [redacted]
& [redacted] Company Websites: [redacted]
Orange County Clerk Recorder’s Office “Fictitious Name” Orange County, California [redacted] “Search” Core Advisory Group Utah Business Entity Search [redacted] “Search” Core Advisory Group - note* there is two Core Advisory Group listed; 1. Core Advisory Group, LLC (not active) 2. Core Advisory Group Svcs, LLC (active) opened 04/01/2016 - [redacted]
Mr. [redacted] has a profile on Business Consumer Alliance site: [redacted] Mr. [redacted] former company “Colleagues in Law”: [redacted]
*note both company offer the exact same services offering loan modification services and collecting advance fees from consumers here in California He is also in the process of changing company name to “Consumer Dispute Group” [redacted]

On 12/19/2016 it was determined that a refund was due.  Client accepted and the file has been closed.

Refund Issued, Client Satisfied.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

The client in this particular case entered into a service agreement with our organization, requesting that we assist her. We began working on the case and were able to provide information and direction but ultimately the client determined that she did not want to move forward with our...

services.  After Ms. [redacted] requested a refund she entered into our reconciliation process and it was determined that she was entitled to a refund of $3000.  We contacted [redacted] on 10/31/2016 to inform her of the approved refund and request that she sign a release and provide an updated address for the overnight delivery of the refund.  We have not heard from [redacted] since that email until we received this complaint. I would like to add that we are aware that your office has been receiving several complaints appearing to be from ordinary consumers.   However, I also recently learned that most of these complaints are being generated by the efforts of a former business associate, [redacted].  He is the sole owner of [redacted].   His address is [redacted]. This series of complaints you are receiving arise out of a business disagreement with Mr. [redacted] from late March, 2016.  Mr. [redacted] left the business and most of his former clients.  Consequently, a new business was created with a similar name, Core Advisory Group Services, LLC, so as not to abandon the existing consumer clients.  When Mr. [redacted] realized that most of the clients would not transfer their business to him, he began using stolen and/or misappropriated customer lists (it even appears he recently hacked into the business computers to get current information) to create a direct campaign of disinformation posing as a pretend “consumer group.” To conduct this campaign, Mr. [redacted] has been sending out numerous emails, text messages, posting personal information of his former associates on the web, and making repeated communications to his former clients as well as new clients telling them that they have been “scammed” or somehow taken advantage.  He then offers to make complaints to your organization posing as the consumer with his apparent goal to convince these clients to leave and hire his new business, harass and disrupt this existing business, and has also led some of these past clients to believe that by filing these complaints that they will "cash in" and receive refunds even though they had originally been satisfied with the services that were performed.  In fact a client recently received an email from him offering to write, make, and submit complaints directly with your office on behalf of anyone willing to go along with his scheme.  His harassment campaign has been so incessant that the principal of Core Advisory Group SVCS.  was issued a restraining order against Mr. [redacted] by the Orange County Superior Court in case number [redacted].  Any and all correspondence received from Mr. [redacted] by your organization or by a consumer should take these factors into consideration and ultimately consider the source.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I am not a part of a business disagreement.  I am someone that lost my husband and my home.  I was looking for help in keeping my home.  I did not have the money ($3650.00) to just give away.  Please send me information regarding how to contact your company so my refund may take place.  I will provide any and all information needed for the company to provide me with a refund.Regards,
[redacted]