I contacted the customer via phone, he said he was going to have to contact Home Depot to obtain his receipts I gave him my name and phone number to contact me when he had his information.In the meantime we reviewed our account and he purchased the model number indicated through Groupon; he actually returned the fan to Groupon for credit We still want to take care of Mr***the email he can send to is my email, [redacted] Business Name: CoreCentric Solutions IncAddress: [redacted] Phone: [redacted] Complaint Details We purchased Hunter Ceiling fans from you and one is defectiveI have left VMs in the customer service mail box and have no return phone calls over the past weeksI have called the Hunter MFG company and they tell me you are the preferred vendor for the reconditioned productsI had an electrician install the other products and will now have to go out and purchase another ceiling fan on my own and pay for another service call for an electricianI would think that you would want to stand behind your products, but not even answering the phone tells me otherwiseDesired Outcome/Settlement Desired Settlement:Refund I paid $for the ceiling fan, and will have to pay for another service call for the electrician...I would like to be reimbursed for the ceiling fan and some type of either remuneration to cover the service call, or for you to arrange an electrician to come out and install Brian Complaint Details Nature of Complaint: Product Issues Date Problem Occured: 10/10/12:00:AM Date(s) Complained: 10/10/12:00:AM 12/9/12:00:AM 12/11/12:00:AM Purchase Date: 10/6/12:00:AM Salesperson: None Provided Complaint Details (cont.) Product/Service: Ceiling Fan, CC5C32CModel #: CC5C3CAccount #: None Provided Order #: None Provided Purchase Price: Payment: In Full Credit Card Disputed Amount: [redacted] CoreCentric Solutions, IncVice President, Sales [redacted] O [redacted] To: [redacted] Subject: Ceilings fans purchased by last name [redacted] Thank you, [redacted] eCommerce Customer Service CoreCentric Solutions Inc [redacted] | [redacted] Phone: [redacted] Please consider the environment before printing this emailThis email, and any documents attached, may contain confidential and/or legally privileged information for the sole use of the intended recipient/s named aboveIf you have received this email in error, please notify the sender and delete this emailAny copying, distribution, or use of the contents is strictly prohibited
happy, happy, happy! I sent my part in on a thursday and it was returned to me repaired on the following tuesday! my repairman installed it back in my oven & it works perfectly! much more reasonable than replacing the appliance thank you core centric!!!!!!
I contacted the customer via phone, he said he was going to have to contact Home Depot to obtain his receipts I gave him my name and phone number to contact me when he had his informationIn the meantime we reviewed our account and he purchased the model number indicated through Groupon; he actually returned the fan to Groupon for credit We still want to take care of Mr***the email he can send to is my email, [redacted] Business Name: CoreCentric Solutions Inc Address: [redacted] Phone: [redacted] Complaint Details We purchased Hunter Ceiling fans from you and one is defectiveI have left VMs in the customer service mail box and have no return phone calls over the past weeksI have called the Hunter MFG company and they tell me you are the preferred vendor for the reconditioned productsI had an electrician install the other products and will now have to go out and purchase another ceiling fan on my own and pay for another service call for an electricianI would think that you would want to stand behind your products, but not even answering the phone tells me otherwiseDesired Outcome/Settlement Desired Settlement:Refund I paid $for the ceiling fan, and will have to pay for another service call for the electrician...I would like to be reimbursed for the ceiling fan and some type of either remuneration to cover the service call, or for you to arrange an electrician to come out and install Brian Complaint Details Nature of Complaint: Product Issues Date Problem Occured: 10/10/12:00:AM Date(s) Complained: 10/10/12:00:AM 12/9/12:00:AM 12/11/12:00:AM Purchase Date: 10/6/12:00:AM Salesperson: None Provided Complaint Details (cont.) Product/Service: Ceiling Fan, CC5C32C Model #: CC5C3C Account #: None Provided Order #: None Provided Purchase Price: Payment: In Full Credit Card Disputed Amount: [redacted] CoreCentric Solutions, IncVice President, Sales [redacted] O [redacted] **To: [redacted] Subject: Ceilings fans purchased by last name [redacted] Thank you, [redacted] eCommerce Customer Service CoreCentric Solutions Inc [redacted] | [redacted] Phone: [redacted] Please consider the environment before printing this emailThis email, and any documents attached, may contain confidential and/or legally privileged information for the sole use of the intended recipient/s named aboveIf you have received this email in error, please notify the sender and delete this emailAny copying, distribution, or use of the contents is strictly prohibited
I contacted the customer via phone, he said he was going to have to contact Home Depot to obtain his receipts I gave him my name and phone number to contact me when he had his information.In the meantime we reviewed our account and he purchased the model number indicated through Groupon; he actually returned the fan to Groupon for credit We still want to take care of Mr***the email he can send to is my email, [redacted] Business Name: CoreCentric Solutions IncAddress: [redacted] Phone: [redacted] Complaint Details We purchased Hunter Ceiling fans from you and one is defectiveI have left VMs in the customer service mail box and have no return phone calls over the past weeksI have called the Hunter MFG company and they tell me you are the preferred vendor for the reconditioned productsI had an electrician install the other products and will now have to go out and purchase another ceiling fan on my own and pay for another service call for an electricianI would think that you would want to stand behind your products, but not even answering the phone tells me otherwiseDesired Outcome/Settlement Desired Settlement:Refund I paid $for the ceiling fan, and will have to pay for another service call for the electrician...I would like to be reimbursed for the ceiling fan and some type of either remuneration to cover the service call, or for you to arrange an electrician to come out and install Brian Complaint Details Nature of Complaint: Product Issues Date Problem Occured: 10/10/12:00:AM Date(s) Complained: 10/10/12:00:AM 12/9/12:00:AM 12/11/12:00:AM Purchase Date: 10/6/12:00:AM Salesperson: None Provided Complaint Details (cont.) Product/Service: Ceiling Fan, CC5C32CModel #: CC5C3CAccount #: None Provided Order #: None Provided Purchase Price: Payment: In Full Credit Card Disputed Amount: [redacted] CoreCentric Solutions, IncVice President, Sales [redacted] O [redacted] To: [redacted] Subject: Ceilings fans purchased by last name [redacted] Thank you, [redacted] eCommerce Customer Service CoreCentric Solutions Inc [redacted] | [redacted] Phone: [redacted] Please consider the environment before printing this emailThis email, and any documents attached, may contain confidential and/or legally privileged information for the sole use of the intended recipient/s named aboveIf you have received this email in error, please notify the sender and delete this emailAny copying, distribution, or use of the contents is strictly prohibited
happy, happy, happy! I sent my part in on a thursday and it was returned to me repaired on the following tuesday! my repairman installed it back in my oven & it works perfectly! much more reasonable than replacing the appliance thank you core centric!!!!!!
I contacted the customer via phone, he said he was going to have to contact Home Depot to obtain his receipts I gave him my name and phone number to contact me when he had his informationIn the meantime we reviewed our account and he purchased the model number indicated through Groupon; he actually returned the fan to Groupon for credit We still want to take care of Mr***the email he can send to is my email, [redacted] Business Name: CoreCentric Solutions Inc Address: [redacted] Phone: [redacted] Complaint Details We purchased Hunter Ceiling fans from you and one is defectiveI have left VMs in the customer service mail box and have no return phone calls over the past weeksI have called the Hunter MFG company and they tell me you are the preferred vendor for the reconditioned productsI had an electrician install the other products and will now have to go out and purchase another ceiling fan on my own and pay for another service call for an electricianI would think that you would want to stand behind your products, but not even answering the phone tells me otherwiseDesired Outcome/Settlement Desired Settlement:Refund I paid $for the ceiling fan, and will have to pay for another service call for the electrician...I would like to be reimbursed for the ceiling fan and some type of either remuneration to cover the service call, or for you to arrange an electrician to come out and install Brian Complaint Details Nature of Complaint: Product Issues Date Problem Occured: 10/10/12:00:AM Date(s) Complained: 10/10/12:00:AM 12/9/12:00:AM 12/11/12:00:AM Purchase Date: 10/6/12:00:AM Salesperson: None Provided Complaint Details (cont.) Product/Service: Ceiling Fan, CC5C32C Model #: CC5C3C Account #: None Provided Order #: None Provided Purchase Price: Payment: In Full Credit Card Disputed Amount: [redacted] CoreCentric Solutions, IncVice President, Sales [redacted] O [redacted] **To: [redacted] Subject: Ceilings fans purchased by last name [redacted] Thank you, [redacted] eCommerce Customer Service CoreCentric Solutions Inc [redacted] | [redacted] Phone: [redacted] Please consider the environment before printing this emailThis email, and any documents attached, may contain confidential and/or legally privileged information for the sole use of the intended recipient/s named aboveIf you have received this email in error, please notify the sender and delete this emailAny copying, distribution, or use of the contents is strictly prohibited