I will be following up with the client as soon as I send this response to the Revdex.comI have already been in contact about the shut-off door and the client has agreed to how we will complete thisIf the client would like us to paint the door and trim we will be able to send someone tomorrow.We will also be taking care of the floor, but it must be stated that the first I heard about this was earlier this week from *** I said that I can't fix something if I don't realize there is anything wrong He said that I should have known But if I don't hear from the client that something isn't completed to their satisfaction I can't schedule a repair But again, we will be addressing this issue as wellThe contract was signed on 10-17- Work was started on the project on the third week of March,
I am very confused by this letter and the only explanation that I can think of is that these letters are crossing in the email void. We have been in communication with ***, about the issues and the amount that the reimbursement would beThen we made an appointment last week, on Friday the 15th, to do the walk-through today, July 18th, at 9:am. We met at their house, this morning at 9:am, with ***, *** and myself. We covered the issues that have been discussed and a few more. We started the work today between 10:and 11:this morning. We gave them a rough outline as some of the items that we offered to do for them will take a little wood working, thus some additional time. But as I told *** this afternoon, I am still hopeful that we will be done this week by Wednesday, worst case Thursday, because the humidity might delay the drying time of the plaster/paint. I also gave him the figure that I would reimburse him tomorrow. He thanked me and that was it.
So why the letter now? I don't understand it or the timing
I will be following up with the client as soon as I send this response to the Revdex.com.
I have already been in contact about the shut-off door and the client has agreed to how we will complete this.
If the client would like us to paint the door and trim we will be able to send someone...
tomorrow.We will also be taking care of the floor, but it must be stated that the first I heard about this was earlier this week from [redacted]. I said that I can't fix something if I don't realize there is anything wrong. He said that I should have known. But if I don't hear from the client that something isn't completed to their satisfaction I can't schedule a repair. But again, we will be addressing this issue as well.
The contract was signed on 10-17-15. Work was started on the project on the third week of March, 2016.
Request #[redacted]
Cannot enter serial number into PDF fusion.
[redacted]
Nov 17, 11:38
Chat started: 2016-11-17 04:30 PM UTC
(04:30:44 PM) [redacted] Cannot enter serial number into PDF fusion.
(04:30:46 PM) Corel Customer Support: This chat will be recorded for quality purposes.[redacted]
(04:31:46 PM) Corel Customer Support: All our agents are busier than normal. If you don't feel like waiting you can just leave your question below. To end this chat click "Options" and select end chat and an agent will reply back to you.
(04:33:46 PM) Corel Customer Support: We're sorry, all our agents are still busy. If you don't feel like waiting you can just leave your question below. To end this chat click "Options" and select end chat and an agent will reply back to you
My reply
What a shame. First I could not get through on voice mail. (Try it yourself). Corel had such a great name in the beginning. I bought my software from [redacted]. I may not get my money back, but you owe it to yourselves to get to the bottom of this. The packaging sure looks legit, it even has a [redacted] chip on it. The box is not a reproduction. Its a 6 color process on [redacted].I sure felt silly paying full price, when saw it on sale at your site. Think of all the income not going your way to finance future growth and projects. Wishing you the best. Sorry I cant take you up on those coupons. Sincerely, [redacted]
I will be following up with the client as soon as I send this response to the Revdex.comI have already been in contact about the shut-off door and the client has agreed to how we will complete thisIf the client would like us to paint the door and trim we will be able to send someone tomorrow.We will also be taking care of the floor, but it must be stated that the first I heard about this was earlier this week from *** I said that I can't fix something if I don't realize there is anything wrong He said that I should have known But if I don't hear from the client that something isn't completed to their satisfaction I can't schedule a repair But again, we will be addressing this issue as wellThe contract was signed on 10-17- Work was started on the project on the third week of March,
I am very confused by this letter and the only explanation that I can think of is that these letters are crossing in the email void. We have been in communication with ***, about the issues and the amount that the reimbursement would beThen we made an appointment last week, on Friday the 15th, to do the walk-through today, July 18th, at 9:am. We met at their house, this morning at 9:am, with ***, *** and myself. We covered the issues that have been discussed and a few more. We started the work today between 10:and 11:this morning. We gave them a rough outline as some of the items that we offered to do for them will take a little wood working, thus some additional time. But as I told *** this afternoon, I am still hopeful that we will be done this week by Wednesday, worst case Thursday, because the humidity might delay the drying time of the plaster/paint. I also gave him the figure that I would reimburse him tomorrow. He thanked me and that was it.
So why the letter now? I don't understand it or the timing
I will be following up with the client as soon as I send this response to the Revdex.com.
I have already been in contact about the shut-off door and the client has agreed to how we will complete this.
If the client would like us to paint the door and trim we will be able to send someone...
tomorrow.We will also be taking care of the floor, but it must be stated that the first I heard about this was earlier this week from [redacted]. I said that I can't fix something if I don't realize there is anything wrong. He said that I should have known. But if I don't hear from the client that something isn't completed to their satisfaction I can't schedule a repair. But again, we will be addressing this issue as well.
The contract was signed on 10-17-15. Work was started on the project on the third week of March, 2016.
Request #[redacted]
Cannot enter serial number into PDF fusion.
[redacted]
Nov 17, 11:38
Chat started: 2016-11-17 04:30 PM UTC
(04:30:44 PM) [redacted] Cannot enter serial number into PDF fusion.
(04:30:46 PM) Corel Customer Support: This chat will be recorded for quality purposes.[redacted]
(04:31:46 PM) Corel Customer Support: All our agents are busier than normal. If you don't feel like waiting you can just leave your question below. To end this chat click "Options" and select end chat and an agent will reply back to you.
(04:33:46 PM) Corel Customer Support: We're sorry, all our agents are still busy. If you don't feel like waiting you can just leave your question below. To end this chat click "Options" and select end chat and an agent will reply back to you
My reply
What a shame. First I could not get through on voice mail. (Try it yourself). Corel had such a great name in the beginning. I bought my software from [redacted]. I may not get my money back, but you owe it to yourselves to get to the bottom of this. The packaging sure looks legit, it even has a [redacted] chip on it. The box is not a reproduction. Its a 6 color process on [redacted].I sure felt silly paying full price, when saw it on sale at your site. Think of all the income not going your way to finance future growth and projects. Wishing you the best. Sorry I cant take you up on those coupons. Sincerely, [redacted]