Complaint: [redacted] I am rejecting this response because I can not trust the response after over one year of promises to change or repair one window Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:Actually, the first time the window was inspected by [redacted] , who was the maintenance person in charge at that time, and who reported this issue to AssetAfter [redacted] left, [redacted] also inspected the window and again, the conclusion was that a specialist was needed to repair the windowBy the communication from [redacted] in January 25, this was then to be brought to the attention of the Board.The window was reported in about Sep 2015, January 2016, March 2016Besides the several times that inspections were made by maintenance personnel in site, the window was checked by specialists in May 13, and June 21, 2016.Now, it is about one year later and you mention that the Board will again need to review this issue in their next meeting to approve the repair of one windowI am sure that you as a property management have better solutionsWindows don’t get repaired with poor excuses and apologiesI expect a prompt repair of this long overdue maintenance issue[redacted] Regards, [redacted]
Complaint: [redacted] I am rejecting this response because I can not trust the response after over one year of promises to change or repair one window Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:Actually, the first time the window was inspected by [redacted] , who was the maintenance person in charge at that time, and who reported this issue to AssetAfter [redacted] left, [redacted] also inspected the window and again, the conclusion was that a specialist was needed to repair the windowBy the communication from [redacted] in January 25, this was then to be brought to the attention of the Board.The window was reported in about Sep 2015, January 2016, March 2016Besides the several times that inspections were made by maintenance personnel in site, the window was checked by specialists in May 13, and June 21, 2016.Now, it is about one year later and you mention that the Board will again need to review this issue in their next meeting to approve the repair of one windowI am sure that you as a property management have better solutionsWindows don’t get repaired with poor excuses and apologiesI expect a prompt repair of this long overdue maintenance issue[redacted] Regards, [redacted]