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Corky's Mobile Home Transport & Setup, Inc.

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Corky's Mobile Home Transport & Setup, Inc. Reviews (2)

[redacted]s home was delivered (with a roof built by the factory) and setup  by Corkys Mobile Home Transport and Setup March/April 2011.  He contacted not only Corkys but Palmer Harbor as well concerning his roofing issues. [redacted] failed to inform Corkys that the...

home was over 3 years old and the warranty was out. Unaware that the warranty was out and the age of the home [redacted] (owner of Corkys) went out to the home to inspect. He informed [redacted] that he would send a contractor out to take a look and see what he could do. Still at this time [redacted] never mentioned the age of home or that his warranty with Palm Harbor was out. After further inspection the contractor noted the  damage was caused by black caulking under a roof vent that had cracked due to "age of home". Also causing water to damage/discolor his wall.We then called the factory and the factory informed us that they had already told [redacted] that his warranty was out and it was his responsibility to maintain his home. We have informed [redacted] that this is not an issue for Corkys Mobile Home Transport and Setup. Corkys did not charge [redacted] for any services performed concerning this June 2,2014 issue. Nor was he charged any fee from the contractor we sent out. It would be in [redacted]s best interest to turn this into his home owners insurance and/or contact a professional roofer. We are only a delivery and setup company. We are sorry for any confusion [redacted] may have when it comes to who should take care of these repairs. This is just not Corkys Mobile Home Transport and Setups issue.

Complaint: [redacted]
I am rejecting this response because:I've had three roof leaks in three years. The first time I contacted Palm harbor and they did the repair. The second time I contacted Palm harbor and they said the home was out of warranty and I should contact [redacted] at corkies. I told [redacted] what Palm harbor said and he said that if he made a mistake he would make sure to take care of the repairs. [redacted] never came to look at my house. He sent someone else to do the repairs since he said it was a bad install. [redacted] knew about the contract from the beginning and said he would stand behind his work. [redacted] even sent a contractor to repair the wall. The third roof leak happened xmas eve and he sent someone to look at. [redacted] sent me a text stating that the contract expired befor even calling the factory which proves that he knew about it. I'm just asking for corkies to repair what they did wrong not the factory. The factory installed a portion of the roof before it was delivered and corkies installed the rest. Originally corkies admitted a failur to install the roof properly that's why they did the repair. [redacted] originally told me that if tis fault he would take care of. I discussed to issue with caulking?...
Regards,
[redacted]

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