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Corman Home Sales & Property Management

136 W. High Street, Bellefonte, Pennsylvania, United States, 16823

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I rented an upstairs apartment from Corman home sales on 3/14/2020 located at *** for $675 / month and paid another $675 for security deposit . I signed one year lease.On Saturday 3/21/2020 , my father was helping me to haul a small dinning table up the stairs to my apartment. We felt strong shaking in the wooden stairs . We thought an earthquake happening. It was not an earthquake. the Shaking was coming from the old wooden stair structure. Me and my father decided to abolish our very next day plan to move my bedroom from Pittsburgh to the said apartment due to the possibility that the stairs structure would collapse under the weight of 2 adults and a mattress or box spring. On Monday, 3/23/2020 , we notified them by e- mail about this safety issue. We asked for stabilizing the stairs and wooden columns by a carpenter so we can move my bedroom. Melissa said her handy man will take care of that repair. Her handy man never did. On APR 2020 I lost my job due to Covid -19 massive lay off. On 5/2/2020 , I surrendered the apartments keys after cleaning it thoroughly and left it in excellent shape and smell.

Corman Home Sales & Property Management Response • May 28, 2020

Please see the response below I sent to the Attorney General's office in response to the complaint filed there by this person. I give you the same information and response. This is for complaint submitted on 5/18/20 and was assigned an ID of ***.Melissa *** SProperty ManagerCorman Home Sales & Prop. Mgmt.136 W. High St., Suite ABellefonte, Pa. 16823- Phone- Fax***@***.comwww.CormanHomeSales.comTo Whom It May Concern:

This letter is the response to the complaint that was filed against me and my company by this person.

On March 7th, Tenant signed the lease for the unit located at ***. ***. This was done rather hastily as he was beginning work within a few days. Tenant was inside the apartment and inspected it prior to signing the lease. Nothing was said about the stairway or worries about their strength at that time. His father, who I never met, contacted me via email on March 9th reporting a concern about the stairway leading to his apartment entrance. I replied telling him we have had tenants moving in and out over the past few years with all kinds of heavy furniture and never had a problem reported to us, but I would send one of the contractors I work with frequently to check it out. The contractor went the next day. While he felt the stairway supports were fine, he did add some additional screws to the supports & steps just to make certain. The invoice is dated March 31 because he dates them the day he prepares them – not the date he performed the work.

On April 23rd, Tenant emailed our office to inform us he lost his job and needed to vacate the apartment. He said he would be out by the end of the month. He was not, as he turned in his keys May 2nd. He sent us a copy of his termination notice. (Attached). No where in the notice does it state he lost his job due to the COVID-19 mandated business shut down. It appears to me the termination was due to him doing things an employee was not permitted to do.

Please see the attached emails between Tenant and myself where I explained the process for breaking the lease. I also attached a page from the Rules and Regulations he signed when he signed the lease. His initials are shown in the bottom corner. This page shows clause #21 which explains the policy regarding breaking a lease early. I specifically stated since it wasn’t due to the COVID-19 issue, he would need to follow the process for breaking the lease. He never argued the point of why he lost his job. I’ve attached the Break Lease Request Form, signed by Tenant, which specifically states he is responsible for the rent and utilities until a new tenant is found. In the emails you will see where he acknowledges he is responsible for May rent.

You will see in his emails as well as the rude emails from his father, they were demanding to have the deposit returned prior to him vacating. I explained how the process works and that I have 30 days to return it and/or a reconciliation from the end of the lease obligation. I also explained the deposit would be held until his lease ended which wouldn’t end until a new tenant was found or the end of the lease term.

I spoke to the owner. Because he left the apartment clean with no damages, we are willing to let him out of the lease obligation as of May 31, 2020, but he will have to lose his security deposit as payment towards the rent due for May. While we have been marketing the unit and it has been shown, so far, the unit is still not rented. Therefore, the owner is running the risk of losing additional rent until we find a new tenant. While I don’t necessarily believe this to be fair to the owner, in order to be done with this transaction, we are willing to make that concession.

While we feel badly for Tenant losing his job during this difficult time and understand he may be having financial difficulties, I and the owner also have financial obligations for which we count on rent to take care of them.

Please let me know if you have any further questions. Thank you!

If in the posting of this response on your site you need to black out name to protect identities, I understand.

Sincerely,
Melissa *** SProperty Manager/Broker/Owner*** Home Sales & Prop. Mgmt.136 W. High St., Suite ABellefonte, Pa. 16823- Phone- Fax***@***.comwww.***com

Customer Response • Jun 01, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

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Address: 136 W. High Street, Bellefonte, Pennsylvania, United States, 16823

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