I want to apologize for the not very good experience you've had with our company. We will come out and put the shingle back as soon as possible. Sorry for the delay. Thank you for the understanding.
Initial Business Response /* (1000, 8, 2014/11/14) */
Homeowner has been experiencing leaking through the roof. The homeowner contracted us for the siding work. Water was coming from the chimney roof area. Our office made attempts to address the leak as a courtesy. Our office manager,...
[redacted] is no longer with our company. She made promises to cover $610 for painting. We will reimburse homeowner $610 for the painting.
Initial Business Response /* (1000, 8, 2014/11/14) */
Homeowner has been experiencing leaking through the roof. The homeowner contracted us for the siding work. Water was coming from the chimney roof area. Our office made attempts to address the leak as a courtesy. Our office manager, [redacted] is...
no longer with our company. She made promises to cover $610 for painting. We will reimburse homeowner $610 for the painting.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Please advise any next steps required.
Sincerely,
[redacted]
Initial Business Response /* (1000, 9, 2014/07/18) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@cornerstone-exteriors.com
Hello,
We apologize for the delay. We just received the work order from our interior painter and are in the process of...
coordinating that to complete the repair. [redacted] will be in touch with you today with more information. Thank you for your patience.
Mrs. [redacted] and Cornerstone Exteriors has found a solution to resolve this issue. Our company and Mrs. [redacted] has settled at n agreeable amount.
Attorneys have the check. We are trying to get the attorneys to release the check. We've already communicated with Angela. Thank you.
Hello Mr. [redacted],
I want to apologize for the not very good experience you've had with our company. We will come out and put the shingle back as soon as possible. Sorry for the delay. Thank you for the understanding.
Initial Business Response /* (1000, 8, 2014/11/14) */
Homeowner has been experiencing leaking through the roof. The homeowner contracted us for the siding work. Water was coming from the chimney roof area. Our office made attempts to address the leak as a courtesy. Our office manager,...
[redacted] is no longer with our company. She made promises to cover $610 for painting. We will reimburse homeowner $610 for the painting.
Initial Business Response /* (1000, 8, 2014/11/14) */
Homeowner has been experiencing leaking through the roof. The homeowner contracted us for the siding work. Water was coming from the chimney roof area. Our office made attempts to address the leak as a courtesy. Our office manager, [redacted] is...
no longer with our company. She made promises to cover $610 for painting. We will reimburse homeowner $610 for the painting.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Please advise any next steps required.
Sincerely,
[redacted]
Initial Business Response /* (1000, 9, 2014/07/18) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@cornerstone-exteriors.com
Hello,
We apologize for the delay. We just received the work order from our interior painter and are in the process of...
coordinating that to complete the repair. [redacted] will be in touch with you today with more information. Thank you for your patience.
Mrs. [redacted] and Cornerstone Exteriors has found a solution to resolve this issue. Our company and Mrs. [redacted] has settled at n agreeable amount.
Initial Business Response /* (1000, 8, 2014/09/02) */
We've contacted the homeowner and will be making necessary updates to her home. Thank you.