This was my second order from them - they were able to find what I ordered years ago and almost match it exactlyI could not be happier with the cushionsPerfect for our outdoor bench
Christie was an absolute professional - she responded to my emails promptly and she took my order over the phone in five minutesShe went out of her way to accommodate meIn a time where customer service seems to be lacking everywhere - it is clear that she cared
Sorry to say but a very bad company Seems no one was willing to take responsibility I sat on hold for over minutes then was quoted a ridiculous amount for basic cushions with my own fabric! When I asked if there was a way to get my $300+ quote down, the CSR said "no, we aren't allowed" I asked to speak with a manager but was put on hold again
good never deliveredno reply back when you reach out via email or phone
I ordred worth of product online from this companyi receive all their promotional emails but never a confirmation email, never a delivery status email, never a reply back when I sent SEVERAL emails in regards to where my products were, and when you call the customer service line they say its unavailable
This was my second order from them - they were able to find what I ordered years ago and almost match it exactlyI could not be happier with the cushionsPerfect for our outdoor bench
Christie was an absolute professional - she responded to my emails promptly and she took my order over the phone in five minutesShe went out of her way to accommodate meIn a time where customer service seems to be lacking everywhere - it is clear that she cared
Sorry to say but a very bad company Seems no one was willing to take responsibility I sat on hold for over minutes then was quoted a ridiculous amount for basic cushions with my own fabric! When I asked if there was a way to get my $300+ quote down, the CSR said "no, we aren't allowed" I asked to speak with a manager but was put on hold again
good never deliveredno reply back when you reach out via email or phone
I ordred worth of product online from this companyi receive all their promotional emails but never a confirmation email, never a delivery status email, never a reply back when I sent SEVERAL emails in regards to where my products were, and when you call the customer service line they say its unavailable