I filed a complaint with Revdex.com after I moved to the Villas at Magnolia Lakes after I moved in here on June 11, My condo has had multiple problemsAccording to the Cornerstone Homes paperwork I should have received a walk thru when I moved in here which I didn'tSomeone was supposed to explain everything about the workings of my condo(ex: Tankless Hot water heater) I turned in the require month report stating all the items in my home that needed to be fixedIn fact I sent a certified letter to Victoria Mallory on May 26, with everything listedThey in turn were supposed to get back with me and set up schedule to come in and fix the items.(Example:My ceilings in my house were spray painted with a watered down primer instead of the paintMy fence gate is still leaning in one direction butting up against the gate making it difficult to open and close the gateThe gate lock can be locked from the inside which means I can't get out but anyone can open the gate from the outside and come inSafety issue if there is a fire)I complained about the walls and ceilings having only watered down primer on themI paid another contractor to come in and paint my walls in my living room, kitchen and dining areaOpen conceptCornerstone came in and fixed crack in my ceiling and painted that area with ceiling paint which of course didn't match the primer and it "flashed"Cornerstone came back and "repainted" the ceiling but didn't "cut in" on edges of the ceilingI called the supervisor and they come back again to "cut in" again and paint over the walls where they hit it with their paint brushesStill the walls were not "cut in" over my kitchen cabinetsI also complained about where my mantel pulled away from the wallThey came back in and NAILED the mantel back to the wall with nail and caulked around the mantelThey did a sloppy jobI had paint left over from the contractor that I hired outside of Cornerstone so they came in to "touch up"Satin paint can't be touched up.I want Cornerstone to come in and fix ALL of the things that were on my list.I met Victoria Mallory for the first time at a meeting (Grounds and MaintCommittee) I ask if she received the certified letter I mailed here on May 26, She said she did but didn't have time to read the "book" I sentShe is the Warranty person on staff at CornerstoneThis was a meeting in we had on 09/10/She told me she would get back in touch with me on 9/12/to come outThere has been no contact
I had issued a complaint with the Revdex.com last week against Cornerstone Homes I am happy to report that I met with the President, Roger G [redacted] yesterday morning and he has assured me that all the work to fix my condo will begin this Wednesday, June 29,2015.and be completed within days I soon realized after our conversation that there has been a breakdown in communicationsI am now looking forward to moving on with my life and being able to really moving passed all of this I appreciate your help with this matterThank you, [redacted] ***
I filed a complaint with Revdex.com after I moved to the Villas at Magnolia Lakes after I moved in here on June 11, My condo has had multiple problemsAccording to the Cornerstone Homes paperwork I should have received a walk thru when I moved in here which I didn'tSomeone was supposed to explain everything about the workings of my condo(ex: Tankless Hot water heater) I turned in the require month report stating all the items in my home that needed to be fixedIn fact I sent a certified letter to Victoria Mallory on May 26, with everything listedThey in turn were supposed to get back with me and set up schedule to come in and fix the items.(Example:My ceilings in my house were spray painted with a watered down primer instead of the paintMy fence gate is still leaning in one direction butting up against the gate making it difficult to open and close the gateThe gate lock can be locked from the inside which means I can't get out but anyone can open the gate from the outside and come inSafety issue if there is a fire)I complained about the walls and ceilings having only watered down primer on themI paid another contractor to come in and paint my walls in my living room, kitchen and dining areaOpen conceptCornerstone came in and fixed crack in my ceiling and painted that area with ceiling paint which of course didn't match the primer and it "flashed"Cornerstone came back and "repainted" the ceiling but didn't "cut in" on edges of the ceilingI called the supervisor and they come back again to "cut in" again and paint over the walls where they hit it with their paint brushesStill the walls were not "cut in" over my kitchen cabinetsI also complained about where my mantel pulled away from the wallThey came back in and NAILED the mantel back to the wall with nail and caulked around the mantelThey did a sloppy jobI had paint left over from the contractor that I hired outside of Cornerstone so they came in to "touch up"Satin paint can't be touched up.I want Cornerstone to come in and fix ALL of the things that were on my list.I met Victoria Mallory for the first time at a meeting (Grounds and MaintCommittee) I ask if she received the certified letter I mailed here on May 26, She said she did but didn't have time to read the "book" I sentShe is the Warranty person on staff at CornerstoneThis was a meeting in we had on 09/10/She told me she would get back in touch with me on 9/12/to come outThere has been no contact
I had issued a complaint with the Revdex.com last week against Cornerstone Homes I am happy to report that I met with the President, Roger G [redacted] yesterday morning and he has assured me that all the work to fix my condo will begin this Wednesday, June 29,2015.and be completed within days I soon realized after our conversation that there has been a breakdown in communicationsI am now looking forward to moving on with my life and being able to really moving passed all of this I appreciate your help with this matterThank you, [redacted] ***