Cornerstone Mediation was under contract with [redacted] who owns the DebtThey actually relinquished the debt from us and now is the account holderCornerstone Mediation LLC will not make any attempt to contact youAll further affairs should be directed towards [redacted] *** [redacted] Thanks
Good Afternoon, I am very troubled to have received this message this morningCornerstone does not engage in active collectionsWe are simply a debt buying, placing, and selling companyHowever, [redacted] is a company in which we placed a file with recentlyThey indeed have an employee named [redacted] who has been reprimanded for her statements made on the phone with this consumerDue to the issue at hand Cornerstone Mediation LLC has paid off the account in attempt to resolve the complaintYou will not receive any more calls from [redacted] or Cornerstone in regards to this matterThe file has been pulled from their office and marked as paid in fullWE DO NOT TOLERATE THIS TYPE OF BUSINESS ETHICSWe apologize for any stress or inconvenience this matter has causedThanks for your understandingNicholas ***Cornerstone Mediation LLC
This person also filed a complaint against us through the CFPB which we have already responded toThis account has been closed on our endIt was placed with us by [redacted] and apparently was paid off through them before they placed it with usWe have not made any attempts to contact this person since she has requested us to stopWe gave the account back to [redacted] If any further assistance is needed they may contact themWe no longer have the account in our office to even viewWhen we received the account we were under the impression that the debt was validated before being placed with us as 99.99% of them areWe had asked Mrs [redacted] to provide us a paid letter and it took a while but once she did, all communication with her had stopped
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. THANK YOU so much for your help I was very uneasy with the conversations yesterday with that company and am fully satisfied with the results of your help.Regards, *** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me however the company drafted from my account on December 18, I would like that money refunded. Regards, *** ***
June 25, 2015Revdex.com100 Bryant Woods SouthAmherst, NY 14228RE: ID [redacted]
Dear [redacted]Our office has received and reviewed a letter from you for a complaint dated June 4, 2015.Our office has carefully reviewed this complaint. As a result of our internal investigation...
into your allegations, we adamantly deny the allegations as set forth in your letter.We attempted to contact [redacted] as it was a contact number previously provided to us with respect to an account our office was attempting to collect. Based on our review and interpretation of applicable laws, we feel that this was not a consumer telephone solicitation rather an attempt to collect on a debt as there was a prior business relationship with the individual we were intending to contact. We simply advised the consumer of the debt and options for resolution.You can clearly see that our office was acting in good faith and is not avoiding our obligation. Our office is fully aware office California Direct Marketing Laws and has, and will continue, to abide by such law. We apologize for any inconvenience caused in tins matter. Accordingly, our office now considers this complaint to be resolved. If you desire further information from our office regarding this matter, please do not hesitate to contact us.Sincerely,Sincerely, CORNERSTONE MEDIATION LLC
The documents and phone call I received were from [redacted] but the email signature was from Cornerstone. Very confusing. I've received another email so I have attached a document that shows the email body of both emails I have received from them. The 2nd email was asking me to...
docu-sign an agreement which I will not do.Please let me know if you need further information.Thank you
This person also filed a complaint against us through the CFPB which we have already responded to. This account has been closed on our end. It was placed with us by [redacted] and apparently was paid off through them before they placed it with us. We have not made any attempts to contact this...
person since she has requested us to stop. We gave the account back to [redacted]. If any further assistance is needed they may contact them. We no longer have the account in our office to even view. When we received the account we were under the impression that the debt was validated before being placed with us as 99.99% of them are. We had asked Mrs. [redacted] to provide us a paid letter and it took a while but once she did, all communication with her had stopped.
Cornerstone Mediation was under contract with [redacted] who owns the Debt. They actually relinquished the debt from us and now is the account holder. Cornerstone Mediation LLC will not make any attempt to contact you. All further affairs should be directed towards [redacted]...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This office did not act in good faith when they contacted me. Calling and saying we are serving you court documents is not the way a business should be ran. Also when I contacted the business the phone number listed had a voice mail saying this person cannot be reached. I don't think that if this "business" was legitimate they would have a voice mail would have a voice message like this one did. I also sent a message via courier regarding how the company can contact me, not by phone or work and the information I wanted sent to me regarding the "debt" to be collected. I have not heard anything in regards to this matter.
Regards,
[redacted]
Good Afternoon, I am very troubled to have received this message this morning. Cornerstone does not engage in active collections. We are simply a debt buying, placing, and selling company. However, [redacted] is a company in which we placed a file with recently. They indeed have an employee named [redacted] who has been reprimanded for her statements made on the phone with this consumer. Due to the issue at hand Cornerstone Mediation LLC has paid off the account in attempt to resolve the complaint. You will not receive any more calls from [redacted] or Cornerstone in regards to this matter. The file has been pulled from their office and marked as paid in full. WE DO NOT TOLERATE THIS TYPE OF BUSINESS ETHICS. We apologize for any stress or inconvenience this matter has caused. Thanks for your understanding. Nicholas [redacted]Cornerstone Mediation LLC
Cornerstone Mediation was under contract with [redacted] who owns the DebtThey actually relinquished the debt from us and now is the account holderCornerstone Mediation LLC will not make any attempt to contact youAll further affairs should be directed towards [redacted] *** [redacted] Thanks
Good Afternoon, I am very troubled to have received this message this morningCornerstone does not engage in active collectionsWe are simply a debt buying, placing, and selling companyHowever, [redacted] is a company in which we placed a file with recentlyThey indeed have an employee named [redacted] who has been reprimanded for her statements made on the phone with this consumerDue to the issue at hand Cornerstone Mediation LLC has paid off the account in attempt to resolve the complaintYou will not receive any more calls from [redacted] or Cornerstone in regards to this matterThe file has been pulled from their office and marked as paid in fullWE DO NOT TOLERATE THIS TYPE OF BUSINESS ETHICSWe apologize for any stress or inconvenience this matter has causedThanks for your understandingNicholas ***Cornerstone Mediation LLC
This person also filed a complaint against us through the CFPB which we have already responded toThis account has been closed on our endIt was placed with us by [redacted] and apparently was paid off through them before they placed it with usWe have not made any attempts to contact this person since she has requested us to stopWe gave the account back to [redacted] If any further assistance is needed they may contact themWe no longer have the account in our office to even viewWhen we received the account we were under the impression that the debt was validated before being placed with us as 99.99% of them areWe had asked Mrs [redacted] to provide us a paid letter and it took a while but once she did, all communication with her had stopped
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. THANK YOU so much for your help I was very uneasy with the conversations yesterday with that company and am fully satisfied with the results of your help.Regards, *** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me however the company drafted from my account on December 18, I would like that money refunded. Regards, *** ***
June 25, 2015Revdex.com100 Bryant Woods SouthAmherst, NY 14228RE: ID [redacted]
Dear [redacted]Our office has received and reviewed a letter from you for a complaint dated June 4, 2015.Our office has carefully reviewed this complaint. As a result of our internal investigation...
into your allegations, we adamantly deny the allegations as set forth in your letter.We attempted to contact [redacted] as it was a contact number previously provided to us with respect to an account our office was attempting to collect. Based on our review and interpretation of applicable laws, we feel that this was not a consumer telephone solicitation rather an attempt to collect on a debt as there was a prior business relationship with the individual we were intending to contact. We simply advised the consumer of the debt and options for resolution.You can clearly see that our office was acting in good faith and is not avoiding our obligation. Our office is fully aware office California Direct Marketing Laws and has, and will continue, to abide by such law. We apologize for any inconvenience caused in tins matter. Accordingly, our office now considers this complaint to be resolved. If you desire further information from our office regarding this matter, please do not hesitate to contact us.Sincerely,Sincerely, CORNERSTONE MEDIATION LLC
The documents and phone call I received were from [redacted] but the email signature was from Cornerstone. Very confusing. I've received another email so I have attached a document that shows the email body of both emails I have received from them. The 2nd email was asking me to...
docu-sign an agreement which I will not do.Please let me know if you need further information.Thank you
This person also filed a complaint against us through the CFPB which we have already responded to. This account has been closed on our end. It was placed with us by [redacted] and apparently was paid off through them before they placed it with us. We have not made any attempts to contact this...
person since she has requested us to stop. We gave the account back to [redacted]. If any further assistance is needed they may contact them. We no longer have the account in our office to even view. When we received the account we were under the impression that the debt was validated before being placed with us as 99.99% of them are. We had asked Mrs. [redacted] to provide us a paid letter and it took a while but once she did, all communication with her had stopped.
Cornerstone Mediation was under contract with [redacted] who owns the Debt. They actually relinquished the debt from us and now is the account holder. Cornerstone Mediation LLC will not make any attempt to contact you. All further affairs should be directed towards [redacted]...
[redacted]. Thanks
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This office did not act in good faith when they contacted me. Calling and saying we are serving you court documents is not the way a business should be ran. Also when I contacted the business the phone number listed had a voice mail saying this person cannot be reached. I don't think that if this "business" was legitimate they would have a voice mail would have a voice message like this one did. I also sent a message via courier regarding how the company can contact me, not by phone or work and the information I wanted sent to me regarding the "debt" to be collected. I have not heard anything in regards to this matter.
Regards,
[redacted]
Good Afternoon, I am very troubled to have received this message this morning. Cornerstone does not engage in active collections. We are simply a debt buying, placing, and selling company. However, [redacted] is a company in which we placed a file with recently. They indeed have an employee named [redacted] who has been reprimanded for her statements made on the phone with this consumer. Due to the issue at hand Cornerstone Mediation LLC has paid off the account in attempt to resolve the complaint. You will not receive any more calls from [redacted] or Cornerstone in regards to this matter. The file has been pulled from their office and marked as paid in full. WE DO NOT TOLERATE THIS TYPE OF BUSINESS ETHICS. We apologize for any stress or inconvenience this matter has caused. Thanks for your understanding. Nicholas [redacted]Cornerstone Mediation LLC