Unfortunately we had a few computer issues starting back in Early Decemberwhen this customer placed their order on 12/7/16. We did get ourcomputer/email issues resolved and their order was shipped on 12/23/anddelivered to their door on 12/27/16. In total it did take a couple weeksfor
their order to ship, but that was something that was unavoidable on ourend. We we would be more than happy to refund their money if they want toship their product back to us for a refund.Please do not hesitate to call me at 513-***Sincerely*** ***Cornvac Systems
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** *** *** I would like to clarify why I am rejecting response.Response to rejection: We did a Return to Sender through the Ottoville, Ohio Post Office on December 27, As of today USPS tracking number ***, which is the original tracking number assigned, states Return to sender Memphis, TnWe made all attempts to contact them through email because that was the only contact info we had, with no response from CornvacAll my emails contained my email home address and phone numberIf needed I will email copies of all my correspondences including Return to sender process through USPS
Unfortunately we had a few computer issues starting back in Early Decemberwhen this customer placed their order on 12/7/16. We did get ourcomputer/email issues resolved and their order was shipped on 12/23/anddelivered to their door on 12/27/16. In total it did take a couple weeksfor
their order to ship, but that was something that was unavoidable on ourend. We we would be more than happy to refund their money if they want toship their product back to us for a refund.Please do not hesitate to call me at 513-***Sincerely*** ***Cornvac Systems
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** *** *** I would like to clarify why I am rejecting response.Response to rejection: We did a Return to Sender through the Ottoville, Ohio Post Office on December 27, As of today USPS tracking number ***, which is the original tracking number assigned, states Return to sender Memphis, TnWe made all attempts to contact them through email because that was the only contact info we had, with no response from CornvacAll my emails contained my email home address and phone numberIf needed I will email copies of all my correspondences including Return to sender process through USPS